VXI Global Solutions

VXI is a customer care and technology company that collaborates with brands to improve their online sales experience and customer interaction.

CCI Score

-37.37

0.02% April 18

Latest Event

VXI Global Solutions Settles Sexual Harassment Lawsuit

VXI Global Solutions agreed to pay $600,000 to settle a lawsuit filed by the EEOC over allegations of a hostile work environment, including sexual harassment and retaliation at its call centers. The settlement also requires the company to revise its policies, implement nationwide training, and establish a system to track harassment complaints.

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TOADIE

VXI Global Solutions is currently rated as a Toadie.

-30 to -44 CCI Score

Companies scoring in this range actively seek to please authoritarian regimes. They offer proactive support and assistance in exchange for preferential treatment, compromising ethical standards for business gains and political favor.

Latest Events

OCT

01

2023

VXI Global Solutions Settles Sexual Harassment Lawsuit
-68.52

VXI Global Solutions agreed to pay $600,000 to settle a lawsuit filed by the EEOC over allegations of a hostile work environment, including sexual harassment and retaliation at its call centers. The settlement also requires the company to revise its policies, implement nationwide training, and establish a system to track harassment complaints.
-80

Labor Relations and Human Rights Practices

October 1

The settlement highlights a significant failure in protecting workers' rights, with numerous instances of sexual harassment and retaliation documented by the EEOC. Although remedial measures such as training and policy revisions are mandated, the systemic abuse and hostile work environment endured by employees warrant a strongly negative score under labor relations and human rights practices.

VXI Global Solutions To Pay $600,000 For Sexual Harassment Of Call Center Staff
SEP

28

2015

VXI Global Settles Sexual Harassment Lawsuit
-30.74

VXI Global Solutions agreed to pay $600,000 to settle a sexual harassment and retaliation lawsuit brought by the EEOC, in which Latino and African American employees were among those targeted. The settlement also requires the company to implement training, tracking systems and additional measures to address and prevent future harassment and retaliation.
-80

Labor Relations and Human Rights Practices

March 28

The lawsuit and subsequent settlement expose a significant failure in safeguarding the rights of marginalized workers, with numerous allegations of sexual harassment and retaliation reflecting systemic issues in the company’s labor practices. This event underscores an environment that has permitted harmful behavior against Latino and African American employees, warranting a negative score under Labor Relations and Human Rights Practices.

VXI Global to Pay Up for Sexually Harassing Latino, African American Employees
SEP

15

2015

VXI Global Solutions Settles Federal Sexual Harassment Lawsuit
-22.98

VXI Global Solutions agreed to pay $600,000 to settle a federal civil rights lawsuit brought by the EEOC over multiple allegations of sexual harassment involving both male and female employees. Under the consent decree approved in federal court, the company also agreed to revise its harassment policies, improve employee training, and conduct surveys at several office locations.
-60

Labor Relations and Human Rights Practices

March 28

The settlement stems from serious labor relations and human rights violations including sexual harassment and retaliatory firings. Although the company agreed to policy changes and training reforms under the consent decree, the underlying conduct—harassment directed at both women and men and punitive actions against whistleblowers—represents a significant failure in protecting worker rights.

Call center company settles federal sex harassment suit
JUL

10

2014

EEOC Sues VXI Global Solutions for Systemic Sexual Harassment
-27.22

The EEOC filed a lawsuit against VXI Global Solutions alleging that, between 2010 and 2011, supervisors engaged in persistent sexual harassment and retaliated against employees who reported such behavior, creating a hostile work environment in violation of Title VII of the Civil Rights Act of 1964.
-80

Labor Relations and Human Rights Practices

March 28

The lawsuit details severe allegations of systemic sexual harassment and retaliatory actions against employees at VXI Global Solutions. Such practices represent a clear violation of labor rights and ethical business practices, undermining workers' protections and contributing to a hostile and oppressive work environment.

EEOC Sues VXI Global Solutions for Systemic Sexual Harassment of Call Center Staff