Reports indicate that Marks & Spencer, along with other British retailers, experienced cyberattacks that disrupted online orders and supply chain operations. The company estimated a potential financial hit of £300 million due to these breaches.

In an article examining the stark class divide in the UK, Marks & Spencer was listed among several companies accused of failing to meet minimum wage obligations, highlighting ongoing issues in labor rights and worker exploitation.

Marks & Spencer announced pay raises for around 40,000 staff, increasing the minimum hourly rate outside London to £12 and in London to £13.15. The move ensures that all employees receive the Real Living Wage and also includes substantial improvements to maternity, paternity, and adoption policies, underscoring a commitment to better labor practices.

Marks & Spencer commissioned an independent Oxfam report that revealed significant human rights and labor issues within its supply chain, including poor worker representation and inadequate sick pay. In response, the retailer has committed to scaling its digital, anonymous worker voice programme across over 500 UK sites to improve oversight and accountability.

A recent Oxfam-commissioned report revealed significant shortcomings in M&S's supply chain, including poor worker representation and inadequate sick pay. In response, M&S has committed to expanding its digital, anonymous worker voice programme to over 500 UK sites, aiming to empower supply chain workers and drive reform in labor practices across its food and footwear operations.

Marks & Spencer issued a response to allegations of human rights abuses in its tea supply chain, affirming its commitment to internationally recognized human rights standards and collaborating with its supplier and Fairtrade to support injured workers.

Marks & Spencer has become the first top-tier global UK clothing company to publicly commit to not sourcing from suppliers linked to the forced labour of Uighur people, by signing on to the Coalition to End Uighur Forced Labour’s Call to Action. The decision has been widely praised by human rights and civil society groups for its ethical stance and its positive impact on supply chain practices.

Marks & Spencer signed onto a coalition call to action urging companies to reexamine their supply chains amid evidence of forced labour in China's Xinjiang, demonstrating a commitment to human rights and ethical sourcing in the textile sector.

Marks & Spencer commissioned and supported an independent Oxfam report investigating labor conditions in its UK food manufacturing and India footwear supply chains. The report uncovered issues such as in-work poverty, inadequate sick pay, discrimination, and poor worker representation. In response, M&S committed to scaling its worker voice programmes and sharing learnings to drive industry-wide change.