Company Directory - Air India Limited
Company Details - Air India Limited
Air India Limited
WebsiteMumbai, India
Air India is the flag carrier airline of India, offering both domestic and international flights. As one of the country's most recognized carriers, it connects India to a wide range of international destinations while also serving a robust domestic network.
CCI Score
CCI Score: Air India Limited
-33.57
0.14%
Latest Event
Air India Launches Centre of Digital Innovation in Kochi
Air India inaugurated its Centre of Digital Innovation (CODi) in Kochi as part of a broad digital transformation initiative aimed at enhancing customer experience through advanced AI and digital technologies.
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TOADIE
Air India Limited is currently rated as a Toadie.
Latest Events
- MAR212025
Air India inaugurated its Centre of Digital Innovation (CODi) in Kochi as part of a broad digital transformation initiative aimed at enhancing customer experience through advanced AI and digital technologies.
+40
Technology and Services Impact
March 21
The inauguration of the Centre of Digital Innovation (CODi) represents a progressive move toward utilizing advanced digital technologies for improving customer service. This initiative, which includes the development of an AI-powered chatbot and enhanced digital platforms, is aimed at elevating customer experiences. While primarily focused on modernization and efficiency, such digital transformation projects can empower users and promote transparency, aligning with positive practices in the digital technology domain. It does not, however, contribute to repressive or authoritarian technology use, thereby supporting democratic technological advancements.
- MAY082024
Air India Express, a subsidiary under Air India Limited, declared it does not recognize any workers' union despite ongoing crew protests over new merit-based policies, highlighting significant labor rights concerns.
-80
Labor Relations and Human Rights Practices
March 21
Air India Express's refusal to recognize a workers' union amidst crew protests demonstrates a disregard for labor rights and fair working conditions. This anti-union stance undermines worker representation and exemplifies practices that are consistent with authoritarian approaches to labor relations, contributing negatively to the broader corporate complicity in such oppressive policies.
Air India Express says no recognition of workers' union amid crew protest
- MAY082024
Mismanagement allegations and a mass sick leave by senior crew members led to the cancellation of over 90 flights, highlighting serious issues in labor practices at Air India Express.
-50
Labor Relations and Human Rights Practices
March 21
The reported incident of mass sick leave that led to the cancellation of over 90 flights underscores a significant failure in labor management and adherence to worker rights. This situation reflects poor labor relations and a lack of commitment to addressing employee grievances, thereby indirectly facilitating practices that can undermine democratic worker representation and support authoritarian management styles.
Air India Express labour unrest: Over 90 flights cancelled after crew's 'mass sick leave'
- FEB072024
Indian authorities are probing the procurement process used by Air India in 2011 when it awarded an ERP contract to SAP and IBM without a competitive tender. The irregularities raise concerns over ethical business practices and possible political influence in corporate decision-making.
-30
Public and Political Behavior
March 21
The investigation highlights potential political influence and a bypass of formal procurement protocols, suggesting a lack of accountability in leadership. Although not directly endorsing authoritarian ideology, the irregular decision-making process undermines public trust and raises concerns of connections between corporate actions and political oversight.
-40
Business Practices and Ethical Responsibility
March 21
The decision to bypass a formal tender process in awarding a major ERP contract raises serious ethical concerns regarding corporate governance and business practices. This lapse suggests potential internal corruption and neglect of due diligence, further undermining the company's commitment to responsible business conduct.
- NOV112023
Crew members allege mental harassment, discriminatory practices, and unfair contract renewals at Air India Express, raising concerns about labor rights and suppression of union activities.
-70
Labor Relations and Human Rights Practices
March 21
The article details serious allegations by Air India Express crew members regarding mental harassment, abrupt contract reductions, and suppression of union activities. The reported practices, including unjustified contract curtailments, discriminatory comments, and a general disregard for worker rights, indicate systemic labor abuses. Such behaviors contribute to an authoritarian work environment that undermines fair labor practices and workers' rights, warranting a negative score in the labor relations and human rights practices category.
Air India Express crew members allege mental harassment ... - HR News
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