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Company Directory - Twilio Inc.

Company Details - Twilio Inc.

Twilio Inc. Logo

Twilio Inc.

Website

San Francisco, USA

NYSE: TWLO 

Twilio is a cloud-based communications platform-as-a-service company that provides APIs and pre-built solutions for messaging, voice, video, and email communications to help businesses engage with their customers.

CCI Score

CCI Score: Twilio Inc.

-0.60

Latest Event

Twilio Inc. Lobbying Activity Raises Concerns

A recent profile published by OpenSecrets highlights Twilio Inc.'s lobbying activities, which critics argue may be used to influence U.S. political processes and align corporate interests with authoritarian policies. The aggressive lobbying efforts raise concerns about how such activities might undermine democratic accountability by prioritizing corporate influence over public welfare.

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BYSTANDER

Twilio Inc. is currently rated as a Bystander.

-1 to -4 CCI Score
Companies scoring here do little to oppose authoritarianism. Their inaction results in a passive endorsement of the status quo, as they neither actively resist oppression nor contribute to overt support for it.

Latest Events

  • Twilio Inc. Lobbying Activity Raises Concerns Logo
    FEB
    19
    2025

    A recent profile published by OpenSecrets highlights Twilio Inc.'s lobbying activities, which critics argue may be used to influence U.S. political processes and align corporate interests with authoritarian policies. The aggressive lobbying efforts raise concerns about how such activities might undermine democratic accountability by prioritizing corporate influence over public welfare.

  • -40

    Political Contributions and Lobbying Efforts

    March 25

    Twilio Inc.'s profile on OpenSecrets reveals its active participation in lobbying efforts. From a left-leaning perspective, such political contributions and lobbying raise serious concerns about corporate complicity in influencing policy decisions that may support authoritarian practices. The focus on steering policy in favor of corporate interests risks undermining democratic norms and contributing to systemic authoritarian influences.

    Twilio Inc Lobbying Profile • OpenSecrets

  • Twilio Inc Political Influence Profile from OpenSecrets Logo
    FEB
    06
    2025

    OpenSecrets data reveals that Twilio Inc made over $5 million in political contributions and spent nearly $500k on lobbying in the 2024 cycle. In addition, the revolving door phenomenon—where a significant majority of its lobbyists have previously held government positions—raises concerns about the company’s influence on democratic processes and potential complicity in supporting authoritarian policies.

  • -40

    Political Contributions and Lobbying Efforts

    March 25

    Twilio Inc's reported political contributions exceeding $5 million and lobbying expenditures of $473,000 in 2024 demonstrate significant financial involvement in politics, potentially aligning corporate interests with authoritarian-oriented policy outcomes. This kind of influence, especially when used to shape regulatory frameworks, is concerning from an anti-fascist perspective.

    Twilio Inc Profile: Summary • OpenSecrets

  • -35

    Executive Political Engagement

    March 25

    The data shows that a substantial portion of Twilio Inc’s lobbyists have previously held government positions (13 of 16 in 2023 and 9 of 13 in 2024), indicating a revolving door that blurs the lines between public service and private influence. This alignment raises red flags about conflicts of interest and the potential for the company to exert undue influence on political decision-making.

    Twilio Inc Profile: Summary • OpenSecrets

  • Lobbying Update: $130,000 of Twilio Inc. Lobbying Disclosed Logo
    DEC
    31
    2024

    Twilio Inc. was reported to have spent $130,000 on lobbying activities during Q4 of 2024, focusing on issues ranging from telecommunications to data privacy and digital services taxes. This engagement raises concerns about the company’s potential role in influencing policies that may favor authoritarian interests.

  • -50

    Political Contributions and Lobbying Efforts

    March 25

    The disclosure of $130,000 in lobbying expenditures by Twilio Inc. indicates an active effort to shape policy debates in sectors like telecommunications and data privacy. From an anti-fascist perspective, such lobbying activities can be seen as attempts to influence regulatory frameworks in ways that may bolster authoritarian practices by consolidating corporate power and limiting public oversight.

    Lobbying Update: $130,000 of TWILIO INC. lobbying was just disclosed

  • Wiretapping Allegations Against Twilio’s Segment SDK Logo
    AUG
    09
    2024

    A federal lawsuit filed in San Francisco alleges that Twilio’s Segment SDK surreptitiously collects sensitive consumer data without user consent, potentially violating wiretap laws and undermining privacy rights. This case raises concerns over how the technology could be contributing to repressive surveillance practices.

  • -50

    Provision of Repressive Technologies

    March 25

    The lawsuit alleges that Twilio’s Segment SDK is surreptitiously collecting extensive and sensitive data in real time, without obtaining valid user consent. This practice, which may violate wiretapping statutes, raises stark concerns about the use of technology to potentially facilitate invasive surveillance. Such repressive data collection practices can support authoritarian agendas by undermining individual privacy and enabling state or corporate overreach.

    Twilio's Segment SDK challenged with wiretapping claim

  • Twilio Supplier Code of Conduct Reflects Strong Ethical Supply Chain Practices Logo
    APR
    12
    2023

    Twilio's published Supplier Code of Conduct underscores its commitment to ethical labor practices and transparent supply chain management, promoting human rights and fair labor practices among suppliers.

  • +80

    Labor Relations and Human Rights Practices

    April 12

    Twilio's Supplier Code of Conduct emphasizes fair labor practices, humane treatment, and adherence to international labor standards. This demonstrates a proactive stance against exploitation and supports robust labor rights, reducing potential complicity in authoritarian abuses related to workers’ rights.

    Supplier Code of Conduct

  • +75

    Supply Chain Ethics

    April 12

    The document sets clear expectations for ethical sourcing and prohibits forced labor and other unethical practices within its supply chain. This proactive approach in oversight and transparency aligns with anti-fascist values, ensuring that suppliers adhere to high standards.

    Supplier Code of Conduct

  • Twilio's Responsible and Ethical Business Initiatives Logo
    APR
    01
    2023

    Twilio's Impact Report emphasizes its commitment to human rights, transparency in emissions reporting, and sustainable operational practices as part of its ethical business approach.

  • +80

    Business Practices and Ethical Responsibility

    March 25

    Twilio's report highlights a clear commitment to advancing human rights and promoting ethical business practices. Their transparency in reporting emissions and sustainability measures suggests a proactive stance against exploitative practices that could indirectly support authoritarian or fascist regimes. Although detailed labor policies are not extensively detailed, the overall approach reinforces responsible business conduct that aligns with anti-fascist perspectives.

    Building a responsible, ethical business

  • Twilio's Anti-Racist Layoff Policy Implementation Logo
    SEP
    14
    2022

    Twilio announced an 11% workforce reduction while vowing an anti‑racist approach to layoffs, ensuring that marginalized communities are not disproportionately impacted. This initiative demonstrates a commitment to ethical labor practices and responsible business conduct in challenging economic times.

  • +50

    Labor Relations and Human Rights Practices

    March 25

    Twilio's decision to execute layoffs with an anti‑racist framework is a positive step in safeguarding vulnerable groups during workforce reductions. While layoffs by nature are disruptive, the company’s explicit commitment to minimizing disparate impacts reflects ethical labor relations and a dedication to protecting human rights, aligning with progressive values and resistance to systemic biases.

    Twilio vows 'anti-racist' approach to layoffs | Fortune

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