Company Directory - Total Quality Logistics
Company Details - Total Quality Logistics
Total Quality Logistics
WebsiteCincinnati, United States
Total Quality Logistics (TQL) is a privately-held freight brokerage firm based in Cincinnati, Ohio that provides comprehensive logistics services, including transportation management and supply chain optimization. The company is recognized as one of the largest freight brokerage firms in the United States, offering innovative solutions to enhance supply chain efficiency.
CCI Score
CCI Score: Total Quality Logistics
-57.78
0.04%
Latest Event
Lawsuit Over Lack of Broker Transparency
Pink Cheetah Express has filed a lawsuit against Total Quality Logistics (TQL) in the District of Columbia District Court, alleging that TQL failed to fully comply with a Federal Motor Carrier Safety Administration (FMCSA) order requiring full disclosure of shipper-broker rate records. While TQL eventually released records that revealed a 56% margin on a load—far above the industry norm of 14-16%—the company is accused of continuing to withhold additional records, raising serious concerns about its commitment to transparent business practices.
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QUISLING
Total Quality Logistics is currently rated as a Quisling.
Latest Events
- FEB262025
Pink Cheetah Express has filed a lawsuit against Total Quality Logistics (TQL) in the District of Columbia District Court, alleging that TQL failed to fully comply with a Federal Motor Carrier Safety Administration (FMCSA) order requiring full disclosure of shipper-broker rate records. While TQL eventually released records that revealed a 56% margin on a load—far above the industry norm of 14-16%—the company is accused of continuing to withhold additional records, raising serious concerns about its commitment to transparent business practices.
-40
Supply Chain Ethics
March 28
TQL's alleged partial compliance with FMCSA transparency orders and continued refusal to release all relevant transactional records undercut ethical business practices. The excessive margin disclosed in the released records raises questions about fair market behavior and accountability, potentially harming stakeholders by promoting opaque financial practices in a crucial supply chain sector.
- FEB252025
Total Quality Logistics is being sued by Pink Cheetah Express LLC for allegedly failing to comply with a federal DOT order that mandates transparency in broker-carrier transactional records. The lawsuit, filed on February 25, 2025 in the U.S. District Court for the District of Columbia, claims that TQL refused to release unredacted records as required, potentially inflating its broker margin significantly beyond industry norms.
-50
Business Practices and Ethical Responsibility
March 28
The lawsuit indicates that TQL may be prioritizing contractual protections over regulatory transparency by refusing to disclose transactional records despite a federal order. This behavior reflects unethical business practices and a lack of accountability, raising concerns about the company's commitment to regulatory compliance and fair business practices.
- NOV302023
Total Quality Logistics (TQL) has faced legal action from Pink Cheetah Express after it initially complied partially with FMCSA’s order by releasing records for an ice cream load on November 30, 2023, but then refused to provide transaction records for 14 additional loads and blocked further communications. The company's use of a contractual waiver to sidestep regulatory obligations has spurred a federal lawsuit alleging intentional violation of transparency requirements.
-70
Public and Political Behavior
March 28
TQL’s deliberate defiance of FMCSA’s transparency order—refusing to produce transaction records despite clear regulatory obligation—undermines public accountability and respect for regulatory oversight. This non-compliance reflects an anti-democratic conduct by prioritizing contractual loopholes over carriers' rights to transparency.
-60
Business Practices and Ethical Responsibility
March 28
TQL’s reliance on a contractual clause that forces carriers to waive their right to inspect transaction records is an unethical business practice. This self-serving tactic not only sidesteps regulatory requirements but also exploits carriers, compromising fair trade transparency and ethical responsibility.
- SEP262023
A federal judge ruled that Total Quality Logistics violated overtime wage laws by failing to pay thousands of former employees for over 40-hour work weeks, mandating both back pay and liquidated damages.
-75
Labor Relations and Human Rights Practices
March 28
The ruling against TQL highlights significant labor rights violations where employees were denied their entitled overtime wages. This exploitative practice not only harms workers but also demonstrates a broader disregard for ethical business practices and fair labor standards.
Federal judge rules against TQL in major class action lawsuit
- SEP262023
A federal judge ruled against Total Quality Logistics for misclassifying 4,500 workers as exempt from overtime, potentially awarding back pay to thousands and exposing exploitative labor practices within the firm.
-80
Labor Relations and Human Rights Practices
March 28
A federal judge determined that TQL misclassified its workers, denying them overtime pay and thereby engaging in exploitative labor practices. This ruling underscores severe violations of workers' rights and exposes the firm's unethical business practices regarding labor relations.
Total Quality Logistics loses overtime case involving 4,500 workers
- SEP262023
A federal judge ruled that Total Quality Logistics violated federal labor laws by failing to pay overtime wages to thousands of former employees. The decision, handed down on September 26, mandates back payment of overtime wages and assigns personal liability to CEO Ken Oaks, highlighting a breach in workers' rights.
-80
Labor Relations and Human Rights Practices
March 28
The court ruling demonstrates that TQL did not uphold basic labor rights by failing to provide proper overtime compensation to its workers. This violation of federal labor laws reflects a disregard for worker wellbeing and fair labor practices, marking a clear negative action from an anti-authoritarian perspective.
Federal Judge Rules Against Total Quality Logistics in Overtime Pay Lawsuit
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Industries
- 423990
- Other Miscellaneous Durable Goods Merchant Wholesalers
- 481212
- Nonscheduled Chartered Freight Air Transportation
- 488510
- Freight Transportation Arrangement