Company Directory - China Southern Airlines
Company Details - China Southern Airlines
China Southern Airlines
WebsiteGuangzhou, China
One of China's largest airlines, headquartered in Guangzhou, offering domestic and international air transportation.
CCI Score
CCI Score: China Southern Airlines
-17.40
0.01%
Latest Event
Mandated Ban on Boeing Jets
Following a directive from the Chinese government amid escalating US-China trade tensions, China Southern Airlines, along with other top carriers, has been ordered to cease accepting Boeing aircraft and parts, significantly affecting its future fleet plans.
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Latest Events
- APR152025Mandated Ban on Boeing Jets
-40.00
Following a directive from the Chinese government amid escalating US-China trade tensions, China Southern Airlines, along with other top carriers, has been ordered to cease accepting Boeing aircraft and parts, significantly affecting its future fleet plans.
- OCT162023
A British Columbia court found that China Southern Airlines engaged in abusive, planned, and deliberate conduct resulting in the unjust termination of a worker, leading to significant damages awarded for mental distress, reputational harm, and punitive measures.
-80
Labor Relations and Human Rights Practices
April 15
The court ruling highlights severe labor rights violations by China Southern Airlines. The decision, which condemned the company's planned and abusive termination of a worker, underscores a blatant disregard for fair labor practices and human rights. Such treatment of employees, which includes humiliation and damage to personal reputation, is deeply troubling from an ethical standpoint and contributes negatively to the company’s overall complicity in authoritarian business practices.
- MAY282023
On May 28, 2023, China Southern Airlines' Singapore Office issued an apology after a passenger was verbally abused and called a 'dog' by a ground staff representative. Following the complaint, the airline suspended the employee and vowed to improve internal management and service quality.
+30
Public and Political Behavior
April 15
The airline’s public apology and transparent communication, along with the swift suspension of the offending employee, demonstrate accountability and a commitment to uphold respectful and inclusive service standards. Such public actions help restore trust among marginalized customers and signal a rejection of dehumanizing practices.
China Southern Airlines issues apology and suspends staff member who called passenger a ‘dog’
+25
Business Practices and Ethical Responsibility
April 15
By suspending the employee responsible for using derogatory language and pledging improvements in service quality, China Southern Airlines is taking positive corrective action to address ethical lapses in its business practices. This move supports higher standards of customer treatment and accountability.
China Southern Airlines issues apology and suspends staff member who called passenger a ‘dog’
- MAY232023
On May 23, 2023, a passenger at Singapore's Changi Airport experienced verbal abuse by a service agent contracted by China Southern Airlines. The airline publicly apologized, revoked the service agent’s qualification, and committed to improving oversight of its service agents.
+40
Labor Relations and Human Rights Practices
April 15
China Southern Airlines acknowledged the misconduct by issuing a public apology and taking immediate corrective action by revoking the service agent's credentials. This response demonstrates accountability and a commitment to ethical business practices and respect for human rights, aligning with progressive, anti-authoritarian standards.
China Southern Airlines apologizes for verbal abuse incident at Singapore's Changi Airport
- MAY232023
On May 23, 2023, a passenger identified as Yuan reported being verbally abused by China Southern Airlines ground staff in Singapore when inquiring about a seat assignment fee, raising concerns over discriminatory treatment and poor service standards.
-40
Labor Relations and Human Rights Practices
April 15
The reported incident of verbal abuse reflects problematic labor practices and a disregard for human rights and customer dignity. The incident, involving discrimination linked to language use, suggests a failure in upholding ethical standards and protecting marginalized individuals, which aligns negatively under the Labor Relations and Human Rights Practices category.
- FEB012019
China Southern Airlines was ordered to pay over $210,000 in damages, including $100,000 in punitive damages, after the wrongful dismissal of a long-term employee who was subjected to repeated demotions, a significant pay cut, and unfair treatment. The court ruled that the airline's handling of the worker's reassignments and termination breached principles of good faith and fair dealing.
-80
Labor Relations and Human Rights Practices
April 15
The court's ruling highlighted a series of labor rights abuses, including unjustified demotions, unauthorized pay cuts, and a dismissal based on unfounded allegations. These actions, aimed at undermining the employee's position, represent a severe violation of ethical labor practices and worker rights, aligning with authoritarian-style management practices that neglect fair treatment.
- FEB032015
Following a major corruption investigation that exposed bribery, rent-seeking, and unethical sales practices – resulting in the removal of six senior executives – China Southern Airlines appointed Wang Changshun, a former vice-minister in the Ministry of Transport, as its new chairman. The change aims to restore public trust and improve internal governance at the airline.
+35
Public and Political Behavior
April 15
The appointment of a government-linked figure to lead the airline demonstrates responsiveness to public and political accountability demands despite previous corrupt practices. The decision signals an effort to strengthen oversight and align with state anti-corruption priorities, which is viewed positively from an anti-fascist perspective.
China Southern Airlines gets new chairman after corruption scandals
+25
Business Practices and Ethical Responsibility
April 15
The leadership change, triggered by the exposure of unethical business practices including corruption and rent-seeking, represents a corrective measure aimed at reforming internal business practices. Although prior conduct was problematic, the swift removal of implicated executives and appointment of a reform-minded chairman indicate steps toward improved ethical responsibility.
China Southern Airlines gets new chairman after corruption scandals
- DEC152014
A corruption probe into China Southern Airlines led to the dismissal and detention of senior executives, including Executive VP Chen Gang and COO Tian Xiaodong, following a month-long on-site inspection by the Central Commission for Discipline Inspection. The investigation highlights serious issues in corporate governance and ethical practices within one of China's largest state-owned carriers.
-60
Business Practices and Ethical Responsibility
April 15
The corruption probe exposed significant unethical business practices at China Southern Airlines. The dismissal and detention of top executives for suspected job-related crimes indicate a deep-rooted issue in corporate governance. Such misconduct undermines accountability and can create an environment susceptible to further corrupt practices, which in turn may indirectly support authoritarian tendencies by bypassing ethical oversight.
Analysis | China Southern graft probe puts booming mainland airline industry on edge
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