The technical failures experienced by BookMyShow during high-traffic events, including website crashes and glitches that hinder genuine consumer access, point to significant shortcomings in their technology platform. This not only frustrates consumers but also indirectly supports an exploitative environment where scalpers can take advantage, undermining fair practices.

BOOKMYSHOW TICKETING ISSUES - The Economic Times

BookMyShow was served a formal notice by Maharashtra Cyber police due to complaints and evidence suggesting its platform enabled unethical practices, including black-marketing of tickets and scalping. This incident highlights significant lapses in business practices and ethical responsibility. Such deficiencies risk undermining consumer rights and fair market competition, reflecting poorly on the company’s commitment to ethical practices.

Cyber cops crack down on scalping of tickets, issue notice to BookMyShow

Allegations suggest that BookMyShow may have engaged in unethical practices by conspiring with black-market operators in the handling of Coldplay tickets. This behavior undermines fair business practices and raises questions about the company’s ethical responsibility, potentially eroding consumer trust and contributing to a broader environment where accountability is diminished.

Coldplay ticket controversy: BookMyShow says working closely with authorities

The article outlines significant issues in BookMyShow's business practices, highlighting opaque pricing and dynamic pricing strategies that disadvantage consumers. These practices, coupled with the regulatory scrutiny evidenced by the summons of the CEO by the Mumbai Police Economic Offences Wing, indicate a disregard for ethical business norms and consumer rights, contributing negatively to the company's overall accountability.

Coldplay and BookMyShow Ticket Controversies Explained

The allegations against BookMyShow highlight ethically questionable and potentially fraudulent business practices. The intentional manipulation of the ticketing process—including forced logouts, server downtime, and usage of bots to create artificial demand—not only breaches consumer trust but also violates legal obligations under Indian law. Such actions undermine fair business conduct and contribute to systemic abuses, indirectly facilitating environments where authoritarian practices may thrive through corporate impunity.

BookMyShow accused of black marketing Coldplay show tickets

The summons of CEO Ashish Hemrajani over allegations of black marketing concert tickets reflects severe shortcomings in BookMyShow's business practices and ethical responsibility. Engaging in or being implicated in such unethical practices not only jeopardizes consumer trust but also suggests a possible willingness to overlook fair market practices in pursuit of profit, which can indirectly embolden exploitative tactics. This behavior is concerning in a broader societal context where corporate ethics are crucial to countering authoritarian influences.

BookMyShow CEO summoned again over black marketing of Coldplay concert tickets

The company’s prompt statement to dissociate itself from unauthorized resale platforms and its measures to ensure fair access to tickets demonstrate a commitment to ethical business practices. By actively cooperating with the police and implementing safeguards, BookMyShow reinforces its dedication to maintaining consumer trust and ethical responsibility, countering potential exploitative practices.

BookMyShow issues statement on Coldplay concert ticket controversy: No association with any such unauthorised ticket selling platforms