Company Directory - Viagogo
Company Details - Viagogo
Viagogo
WebsiteLondon, United Kingdom
Viagogo is a global online ticket marketplace that facilitates the buying and selling of tickets for live events, including concerts, sports, and theater. The platform is designed to offer fans a secure and transparent environment for event ticket resale.
CCI Score
CCI Score: Viagogo
-38.80
0.02%
Latest Event
Fraudulent Practices and Consumer Deception Allegations at Viagogo
Viagogo has been accused by The Guardian of listing non-existent tickets on behalf of a seller linked to its affiliate, raising serious concerns around consumer protection and ethical business practices. The allegations come amid a troubled merger with StubHub and prior regulatory scrutiny, suggesting a pattern of questionable conduct that undermines trust and raises broader issues of corporate responsibility.
Take Action
So what can you do? It's time to make tough choices. Where will you cast your vote?
- Shop Alternatives
SEE ALL - Use Your Voice
OTHER TOOLS - Investigate
- Share the Score
SUPPORT CCI
TOADIE
Viagogo is currently rated as a Toadie.
Latest Events
- MAR242021
Viagogo has been accused by The Guardian of listing non-existent tickets on behalf of a seller linked to its affiliate, raising serious concerns around consumer protection and ethical business practices. The allegations come amid a troubled merger with StubHub and prior regulatory scrutiny, suggesting a pattern of questionable conduct that undermines trust and raises broader issues of corporate responsibility.
-40
Business Practices and Ethical Responsibility
March 22
The article outlines allegations that Viagogo engaged in unethical business practices by listing non-existent tickets, a tactic linked to consumer fraud. Such actions not only violate principles of fair market practices but also reflect a disregard for consumer protection and regulatory compliance, undermining the company’s ethical responsibility. These practices contribute to broader distrust in corporate governance within sectors that affect public welfare.
Viagogo accused of listing non-existent tickets on behalf of seller linked to firm
- DEC312020
In 2020, Viagogo spent $80,000 on lobbying activities, as reported by OpenSecrets. This expenditure suggests the company is actively engaging in political processes, potentially prioritizing corporate interests over public accountability. Such actions contribute to an environment where corporate influence over policy may undermine democratic transparency and empower authoritarian tendencies.
-30
Political Contributions and Lobbying Efforts
March 22
The lobbying expenditure of $80,000 indicates that Viagogo is actively participating in the political arena to influence policy outcomes. From an anti-fascist perspective, such political spending raises concerns about corporate attempts to shape regulatory environments and policies that might favor authoritarian practices and undermine public welfare.
- OCT022020
Viagogo was ordered by the Federal Court to pay a $7 million penalty for deceptively advertising ticket prices without disclosing significant fees, a practice that prioritized profit over transparency and consumer rights.
-70
Business Practices and Ethical Responsibility
March 22
Viagogo engaged in deliberate deceptive practices by advertising a lower headline ticket price while concealing substantial booking fees, misleading consumers on an industrial scale. This unethical business practice demonstrates a willful disregard for consumer transparency and ethical responsibility in business practices, thereby undermining trust and exacerbating harmful market behaviors.
- JAN012020
The CMA's legal case against Viagogo underscored the platform's failure to provide transparent ticket pricing and clear information about resale restrictions, misleading customers and imposing unfair refund claim deadlines.
-60
Business Practices and Ethical Responsibility
March 22
Viagogo was legally challenged by the Competition and Markets Authority for failing to provide actual ticket prices, misleading customers about ticket availability, and imposing restrictive deadlines for claims. This deceptive practice reflects a severe lapse in business ethics and consumer transparency, contributing to wider corporate irresponsibility that can undermine democratic market conditions.
- JUL042019
The Competition and Markets Authority (CMA) announced further legal action against Viagogo for failing to fully comply with a court order on consumer protection. The agency highlighted misleading ticket availability messages, incomplete seat information, and non-compliance with mandatory display provisions, which undermines consumer rights and transparency.
-60
Business Practices and Ethical Responsibility
March 22
Viagogo has persistently failed to implement court-mandated changes aimed at protecting consumer rights. Despite previous orders and reviews, the company's continued use of misleading information on its platform compromises transparency and consumer safety. This behavior reflects poor business practices and raises concerns about ethical responsibility.
- APR182019
The Federal Court ruled that Viagogo engaged in deceptive practices by misrepresenting ticket scarcity and concealing high booking fees, thereby violating Australian Consumer Law and undermining consumer trust.
-70
Business Practices and Ethical Responsibility
March 22
Viagogo was found to have misled consumers by falsely advertising limited ticket availability and failing to clearly disclose exorbitant booking fees. This unethical business practice erodes consumer trust and transparency, reflecting poorly on the company's commitment to ethical responsibility.
- MAR192019
UK MPs and the DCMS Committee have publicly warned consumers against using Viagogo due to its history of flouting consumer law, resisting court orders, and misleading sales practices that damaged consumer trust in the live music industry.
- JAN242019
The Competition and Markets Authority has raised serious concerns over Viagogo's failure to comply with a court order designed to protect consumers. The company’s continued use of misleading ticket advertising and pressure selling tactics could result in severe penalties including fines and potential imprisonment of its directors.
-70
Business Practices and Ethical Responsibility
March 22
Viagogo has repeatedly flouted consumer protection laws as noted by the Competition and Markets Authority. The company's failure to overhaul its ticketing practices as mandated by a court order—including inadequate disclosure regarding resale restrictions and the use of high-pressure sales tactics—demonstrates a disregard for ethical business practices and consumer rights. This behavior undermines trust in market fairness and regulatory oversight.
Viagogo: directors risk jail over failure to properly protect customers
Alternatives
Corporation
-39.59
Chicago, United States
-18.18
San Francisco, United States
-42.17
Corporation
-15.49
London, United Kingdom
-59.71
Chicago, United States
67.87
Detroit, USA
64.59
Santa Monica, USA
62.85
Dublin, Ireland
62.72
Cambridge, United States
59.91
Industries
- 541613
- Marketing Consulting Services
- 711320
- Promoters of Performing Arts, Sports, and Similar Events without Facilities
- 453998
- All Other Miscellaneous Store Retailers