Company Directory - Sutherland
Company Details - Sutherland
Sutherland
A technology-enabled BPO with a comprehensive offering in customer service and support.
CCI Score
CCI Score: Sutherland
25.49
-0.01%
Latest Event
Sutherland Supplier Code of Conduct Policy Implementation
Sutherland has released a comprehensive Supplier Code of Conduct that reinforces its commitment to ethical business practices. The policy outlines rigorous standards for compliance with anti-bribery and anti-corruption laws, ensures fair labor practices, and mandates ethical supply chain procedures among its suppliers.
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DISSENTER
Sutherland is currently rated as a Dissenter.
Latest Events
- MAY082023
Sutherland has released a comprehensive Supplier Code of Conduct that reinforces its commitment to ethical business practices. The policy outlines rigorous standards for compliance with anti-bribery and anti-corruption laws, ensures fair labor practices, and mandates ethical supply chain procedures among its suppliers.
+80
Business Practices and Ethical Responsibility
March 26
The policy emphasizes transparency, adherence to anti-bribery rules, and ethical business practices, reflecting a strong commitment to responsible conduct and alignment with legal and ethical standards.
+75
Labor Relations and Human Rights Practices
March 26
The policy contains robust measures to safeguard labor rights including provisions against child labor, forced labor, and discrimination. It further ensures safe working conditions and fair treatment for all workers in its supply chain.
+75
Supply Chain Ethics
March 26
The document sets clear expectations for ethical supply chain management, demanding adherence to anti-corruption measures and transparency. This ensures that suppliers follow responsible sourcing and business practices, reducing the risk of complicity in unethical activities.
- MAY162022
Sutherland published a comprehensive anti-bribery policy detailing strict guidelines on prohibiting bribes, political contributions for illicit influence, and establishing robust internal controls for ethical business practices.
+80
Business Practices and Ethical Responsibility
March 26
Sutherland’s anti-bribery policy is thorough and demonstrates a strong commitment to ethical business practices. The policy lays out clear guidelines to prevent any form of bribery, including improper political contributions, and emphasizes strict compliance with global anti-corruption laws. This strong internal control framework supports their overall ethical responsibility in business practices.
+70
Political Contributions and Lobbying Efforts
March 26
The policy explicitly prohibits political contributions intended to secure improper advantages, thereby reducing risks associated with corrupt political influence. This clarity in guidelines promotes integrity in political interactions and decreases corporate complicity in practices that could undermine democratic processes.
- APR012020
Sutherland reached a $1.075 million settlement following allegations by call center representatives that they were not compensated for time spent working off the clock, highlighting concerns over labor exploitation and inadequate worker protections.
-70
Labor Relations and Human Rights Practices
March 26
The settlement reveals significant labor rights violations, with employees forced to perform tasks before and after their shifts without compensation. This breach of fair labor practices not only exploits workers but also supports a broader disregard for worker rights, which can contribute to systemic inequality and undermine equitable business practices.
$1.075 Million Class Action Settlement for Sutherland Call Center Reps Over Unpaid Off-Clock Work
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Industries
- 541512
- Computer Systems Design Services
- 541513
- Computer Facilities Management Services
- 541519
- Other Computer Related Services
- 541611
- Administrative Management and General Management Consulting Services
- 561320
- Temporary Help Services