Company Directory - Serve Robotics
Company Details - Serve Robotics
Serve Robotics
Serve Robotics is a delivery robotics company that specializes in sidewalk delivery systems, providing efficient and automated solutions for last-mile delivery services. Originally a part of Uber's operations, it now focuses on revolutionizing the way goods are delivered in urban environments using robotic technology.
CCI Score
CCI Score: Serve Robotics
-47.53
Latest Event
Worker Accuses Serve Robotics of Wage Violations
A former operations coordinator has accused Serve Robotics of failing to provide legally mandated duty-free, 30-minute meal breaks, contributing to wage violations, as part of a class action lawsuit in California.
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QUISLING
Serve Robotics is currently rated as a Quisling.
Latest Events
- DEC042024
A former operations coordinator has accused Serve Robotics of failing to provide legally mandated duty-free, 30-minute meal breaks, contributing to wage violations, as part of a class action lawsuit in California.
-70
Labor Relations and Human Rights Practices
June 18
The lawsuit highlights allegations that Serve Robotics violated labor laws by not consistently providing duty-free meal breaks for workers, reflecting poor labor relations and undermining workers' rights. Such practices contribute to a negative assessment from an anti-fascist perspective that prioritizes fair labor standards and the protection of marginalized workers.
- DEC042024
A proposed class-action lawsuit has been filed against Serve Robotics by former operations coordinator Kevin Masuda, alleging wage violations including unpaid work, miscalculated wages, and failure to provide proper meal breaks and rest periods for over 100 nonexempt employees.
-80
Labor Relations and Human Rights Practices
June 18
The lawsuit details serious allegations of labor rights abuses, including unpaid work and failure to provide legally mandated meal and rest breaks. These practices undermine worker rights and reflect unethical labor relations, warranting a strongly negative score under the Labor Relations and Human Rights Practices category.
- DEC032024
On December 3, 2024, operations manager Kevin Masuda filed a proposed class action lawsuit in Los Angeles Superior Court against Serve Robotics, alleging that the company violated California labor laws. The lawsuit accuses the company of failing to provide mandated meal and rest breaks, accurate wage statements, and proper compensation for overtime and off-the-clock work, reflecting potential exploitation of workers.
-70
Labor Relations and Human Rights Practices
June 18
The lawsuit highlights alleged labor law violations, including failure to provide mandated meal breaks, rest periods, and accurate wage calculations, which undermines worker rights and points toward exploitative practices. From an anti-fascist perspective that advocates for robust labor protections, these actions are concerning and warrant a negative rating.
Masuda v. Serve Robotics, Inc.: A New Front in the Gig Economy Wage Battle
- OCT012024
Serve Robotics announced a pilot partnership with Wing Aviation to expand its autonomous, eco-friendly delivery services using a novel robot-to-drone model aimed at increasing delivery efficiency and reducing traffic congestion.
+20
Technology and Services Impact
June 18
The partnership represents a technological innovation aimed at enhancing delivery efficiency, reducing emissions, and alleviating urban congestion. This positive technological advancement supports sustainability efforts; however, it does not address potential impacts on labor, leaving room for future concerns.
-20
Labor Relations and Human Rights Practices
June 18
While the technological partnership offers environmental benefits, the move towards increased automation raises concerns about potential displacement of human workers. The press release does not mention any measures to protect labor rights or support affected workers, which is a key anti-fascist concern regarding fair labor practices.
- OCT042023
After an attempted theft of one of its delivery robots in Los Angeles, Serve Robotics supplied video footage to the LAPD under a subpoena. While this cooperation aided the criminal investigation, it has raised significant concerns about privacy protocols and the pervasive use of surveillance from autonomous robotics, potentially paving the way for future authoritarian practices if proper safeguards are not implemented.
-30
Technology and Services Impact
June 18
Serve Robotics’ decision to provide continuously recorded surveillance footage to law enforcement demonstrates how autonomous delivery systems can contribute to widespread, unchecked surveillance. The lack of transparent data retention and privacy policies raises concerns that such practices may encourage an authoritarian approach to public security, undermining the rights of citizens and marginalized communities.
Delivery robot privacy concerns mount after footage supplied to authorities
- SEP282023
Serve Robotics provided video evidence captured by one of its delivery robots to the LAPD during a criminal investigation following an attempted bot-napping, and has indicated a desire to work more closely with law enforcement. This cooperation raises concerns about their role in facilitating pervasive surveillance practices in public spaces.
-70
Provision of Repressive Technologies
June 18
Serve Robotics supplied footage recorded by its autonomous delivery robot to the LAPD and expressed interest in expanding its collaboration with law enforcement. This action facilitates surveillance practices that risk infringing on public privacy, particularly affecting marginalized communities, and aligns with the provision of repressive technologies.
-60
Executive Political Engagement
June 18
Through its cooperation with law enforcement—sharing video evidence and its expressed intention to deepen its partnership with the LAPD—Serve Robotics contributes to state surveillance practices. This blurring of corporate and political boundaries may encourage authoritarian approaches that undermine civil liberties.
- JUL012023
Serve Robotics provided footage captured by its delivery robot cameras to the LAPD as evidence in a grand larceny case and has since cultivated a close working relationship with the police. The emails reveal that the company proactively submitted video evidence, and subsequently sought to build a dialogue with law enforcement to address potential vandalism and theft of its devices, raising concerns about the broader implications of automated surveillance in public spaces.
-30
Provision of Repressive Technologies
June 18
Serve Robotics’ practice of providing robot-captured surveillance footage to police contributes to a surveillance infrastructure that can be exploited for repressive monitoring. While aiding criminal investigations, this activity raises concerns about the normalization of pervasive surveillance without robust privacy safeguards, potentially aligning with authoritarian policing practices.
Food delivery robots are feeding camera footage to the LAPD, internal emails show
-20
Executive Political Engagement
June 18
By proactively engaging with the LAPD—seeking meetings, demonstrations, and sustained dialogue—Serve Robotics projects an image of alignment with state authority. This form of executive political engagement, while ostensibly aimed at protecting assets and maintaining operational stability, also reinforces an alignment with established law enforcement mechanisms that can contribute to authoritarian practices.
Food delivery robots are feeding camera footage to the LAPD, internal emails show
- JUN132023
Serve Robotics announced that 2,000 autonomous delivery robots will be deployed in a trial with Uber Eats in the US, aiming to revolutionize last-mile delivery. The deployment raises concerns over the displacement of delivery jobs and its broader impact on worker rights.
-20
Technology and Services Impact
June 18
The deployment of 2,000 autonomous robots is an example of advancing technology to replace human labor. While it may increase efficiency, from a worker rights and anti-fascist perspective, it contributes to the displacement of human workers and undermines labor stability.
Uber Eats to Deploy 2,000 Autonomous Robots from Serve Robotics
-40
Labor Relations and Human Rights Practices
June 18
The trial rollout of autonomous robots directly threatens human delivery jobs. This move, while technologically innovative, undermines worker rights and contributes to job displacement, an outcome that is particularly concerning from an anti-fascist perspective focused on safeguarding marginalized workers.
Uber Eats to Deploy 2,000 Autonomous Robots from Serve Robotics
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