Company Directory - Serco Group plc
Company Details - Serco Group plc
Serco Group plc
WebsiteHook, United Kingdom
ISIN: GB00B1YPT469
500 Locations
Serco is an international service company that provides essential government services across various sectors, including healthcare, transportation, justice, immigration, and defense. The company partners with various public sector organizations to deliver innovative solutions and improve public services.
CCI Score
CCI Score: Serco Group plc
-21.86
-2.34%
Latest Event
Serco Implicated in Harmful DWP Training Material Production
Serco Group plc is one of the private contractors involved in developing DWP training materials for Work Capability Assessments. The documents have been widely criticized for containing misleading, outdated, and harmful guidance that undermines the rights and care of disabled and chronically ill claimants, contributing to policies that deny proper support.
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ACCOMPLICE
Serco Group plc is currently rated as an Accomplice.
Latest Events
- JUL202025
Serco Group plc is one of the private contractors involved in developing DWP training materials for Work Capability Assessments. The documents have been widely criticized for containing misleading, outdated, and harmful guidance that undermines the rights and care of disabled and chronically ill claimants, contributing to policies that deny proper support.
- APR242025
OpenSecrets data indicates that in the 2024 cycle, Serco Group reported $186,344 in campaign contributions and $200,000 in lobbying expenditures. While the transparency of these disclosures is commendable, the involvement in political financing raises concerns about corporate influence over public policy, a practice that can enable authoritarian processes.
-20
Political Contributions and Lobbying Efforts
July 20
The disclosed levels of campaign contributions and lobbying expenditures highlight Serco's active role in influencing political processes. Even though the data is published transparently, such corporate political financial activities contribute to an environment that can erode democratic accountability and enable undue corporate influence, factors that are worrisome from an anti-fascist, anti-authoritarian perspective.
- FEB242025
Serco, the outgoing contractor for Australia's immigration detention centres, has been accused of misleading its employees by requiring them to resign in order to secure employment with the new operator, Secure Journeys. This action, which is seen as a strategy to avoid redundancy payouts and a fair pay increase, has triggered nationwide industrial action by immigration detention centre workers represented by the United Workers Union (UWU).
-60
Labor Relations and Human Rights Practices
July 20
Serco’s decision to force employees to resign as a condition for re-employment with the incoming operator is viewed as an attempt to sidestep redundancy payouts and fair wage increases. This practice has sparked significant industrial action, highlighting poor labor relations and undermining workers' rights. The company’s approach in handling layoffs and restructuring in such a critical public service area is considered detrimental to worker welfare and indicative of broader unethical labor practices.
Immigration detention centre employees stage strike over wages and conditions
- FEB232025
Serco, the outgoing operator for Australian immigration detention centres, is facing strike actions by detention staff over insufficient redundancy offers amid a contract transition to Management and Training Corporation. The United Workers Union criticizes Serco for allegedly forcing staff into resignation and offering minimal redundancy pay, sparking concerns over fair labor practices and worker rights.
-60
Labor Relations and Human Rights Practices
July 20
The strike is a direct response to Serco's handling of contract transition redundancies, with workers alleging that the company is not honoring fair labor practices. The union’s criticism that Serco is offering insufficient redundancy pay and pushing staff to resign reflects problematic labor relations that undermine worker rights. This labor dispute highlights a disregard for equitable treatment of employees, which is viewed negatively from an anti-fascist, pro-worker perspective.
Immigration detention staff strike over redundancies as Serco exits
- FEB142025
Approximately 300 immigration detention workers staged a four-hour strike at a Melbourne detention centre in protest against Serco's misleading practices regarding redundancy entitlements and fair pay negotiations. The industrial action follows previous failed bargaining efforts and underscores longstanding issues with workers' rights at Serco-managed facilities.
-80
Labor Relations and Human Rights Practices
July 20
Serco’s hard-line stance and refusal to engage in meaningful bargaining, along with misleading information about redundancy entitlements and fair pay increases, demonstrate a disregard for labor rights. This behavior undermines fair working conditions and workers' welfare, reinforcing structures of exploitation that are aligned with authoritarian corporate practices.
- JAN162025
The Financial Times reports that following a historic year marked by global democratic elections and major government transitions, Serco Group plc has undergone a change in its CEO. This leadership turnover appears timed with shifting political landscapes in key markets, where new democratic regimes are now awarding contracts.
+20
Executive Political Engagement
July 20
The CEO change at Serco occurs in a context of sweeping democratic transitions globally. This suggests that the company is adapting its leadership and strategy to align with new, democratically elected governments in its key markets, which can be seen as a positive step from an anti-authoritarian perspective.
Governments are changing in Serco's key markets. So is its CEO
- JAN012025
An account on Serco’s website details how an employee's personal political rally speech, which was mistakenly linked to the company, led to negative media coverage and the loss of a hospital contract. The incident underscores the risks of insufficiently separated personal political activity and corporate identity.
-20
Public and Political Behavior
July 20
The incident reflects a failure to clearly separate personal political activities from corporate representation. An employee spoke at a political rally in a personal capacity, but the association with Serco inadvertently hurt the company’s reputation, leading to adverse media coverage and the loss of key contracts. This misstep highlights deficiencies in managing political engagement risks, despite existing policies requiring separation.
- DEC102024
Serco Group plc lost its contract for onshore immigration detention facilities and detainee services with the Australian Government’s Department of Home Affairs— a contract held since 2009. The loss, effective as of December 10, 2024, is expected to reduce the company’s role in administering government-led detention policies, which are often associated with authoritarian practices.
+30
Business Practices and Ethical Responsibility
July 20
The loss of an immigration detention service contract reduces Serco’s direct participation in the delivery of services that have been used by governments to enforce harsh and potentially repressive immigration policies. This reduction in involvement can be seen as a de-escalation of practices that are often aligned with authoritarian regimes, thus generating a positive anti-fascist impact.
Serco Group Plc loses Australian immigration contract, faces UK tax cost increases
- NOV122024
The Albanese government has terminated Serco Group plc's 15-year contract to run immigration detention facilities in Australia amid longstanding allegations of violence, drug trade, and neglect. The cancellation, reported in November 2024, underscores concerns over Serco's business practices and potential complicity in authoritarian enforcement through outsourced detention services.
-70
Business Practices and Ethical Responsibility
July 20
Serco's involvement in providing detention services despite repeated allegations of violence, drug-related issues, and neglect reflects serious ethical lapses in its business practices. Such a history of mismanagement in services that affect vulnerable populations contributes to corporate complicity in systems that replicate authoritarian enforcement, prompting a strongly negative score.
Australia immigration: Serco contract worth $4.6 billion ditched by Labor
-40
Economic and Structural Influence
July 20
Serco's extensive role in delivering government detention services contributed to an economic structure that indirectly supported authoritarian approaches to immigration enforcement. The loss of this lucrative contract highlights not only the financial impact on the company but also serves as a corrective measure against its entrenched participation in problematic state practices.
Australia immigration: Serco contract worth $4.6 billion ditched by Labor
- NOV082024
On 8 November 2024, Serco Group plc announced it had lost its long-running contract with the Australian government for providing detention facilities and detainee services—a contract that accounted for significant projected revenue and operating profit. While financially damaging, from an anti‑fascist perspective this loss reduces Serco’s role in supporting government detention systems, which are often associated with repressive practices.
+40
Economic and Structural Influence
July 20
The termination of the detention services contract diminishes Serco’s involvement in government-operated detention facilities, thereby reducing its complicity in structures that can be used to further repressive and authoritarian policies. This outcome is viewed positively from an anti‑fascist perspective, as it lessens the company’s role in supporting systems often critiqued for human rights abuses.
- JAN012024
Serco Group plc published its modern slavery and human trafficking statement for the financial year 2024, as approved by senior management and the Board. This disclosure outlines measures to combat modern slavery and reinforces the company's commitment to transparent human rights practices.
+40
Labor Relations and Human Rights Practices
July 20
By publishing its modern slavery and human trafficking statement, Serco demonstrates transparency and a commitment to addressing human rights issues within its labor practices. Although such disclosure is partly driven by regulatory compliance, it reflects a positive step towards ethical labor practices which align with anti-fascist and progressive principles.
- JAN012023
Serco Group spent $60,000 on lobbying in 2023 according to OpenSecrets, demonstrating its engagement in efforts to influence public policy. This lobbying activity raises concerns about the company leveraging political influence to support corporate interests over democratic accountability.
-20
Political Contributions and Lobbying Efforts
July 20
The expenditure of $60,000 on lobbying highlights an effort by Serco Group to shape public policy. From an anti-fascist perspective, corporate lobbying—even at moderate levels—can be problematic as it may serve to prioritize private enterprise interests and undermine democratic processes and the protection of marginalized communities.
- JAN012023
In 2023, Serco partnered with Microsoft UK to pilot the VisionAI system for automatically identifying, classifying, and retrieving prisoner property, and is also testing automated facial recognition tools to monitor inmates in its UK prisons and immigration jails. These technologies raise significant concerns regarding privacy and the potential for expanded state surveillance over vulnerable populations.
-70
Provision of Repressive Technologies
July 20
Serco's adoption of surveillance technologies, including automated facial recognition and VisionAI, in prisons and immigration jails supports the deployment of repressive, authoritarian systems. This move increases the potential for human rights infringements and expanded state control over marginalized communities, and aligns with a trend of corporate complicity in facilitating authoritarian practices.
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Corporate Financials
- Revenue
- 2025
- $4.10B
- Total Assets
- 2025
- $5.40B
- Operating Income
- 2025
- $600.00M
- Total Equity
- 2025
- $1.40B
Employees: 50,000
Industries
- 541511
- Custom Computer Programming Services
- 541512
- Computer Systems Design Services
- 541611
- Administrative Management and General Management Consulting Services
- 541618
- Other Management Consulting Services
- 561110
- Office Administrative Services
- 611420
- Computer Training