Paltel reported that key internet and phone lines in Gaza were severed during an Israeli military operation that prevented technicians from accessing affected areas, highlighting the impact of authoritarian military control on essential public services.

Paltel Group, a leading telecommunications provider in Gaza, warned Human Rights Watch that a complete communications blackout is imminent due to a fuel shortage and denied movement permits for repair crews. The company, one of the few still operational in the region, attributes recent disruptions to deliberate external actions that restrict fuel and hinder infrastructure repairs.

In response to a letter from Access Now and Human Rights Watch, Paltel detailed the impacts of ongoing war-related bombardment on its telecommunications infrastructure, describing multiple service disruptions and attributing them to deliberate actions by Israeli authorities. The company explained that its inability to conduct major repairs was due to restrictions such as lack of permits and safe passage, despite adherence to international standards.

Paltel Group has gradually restored landline, mobile, and internet services in Gaza following a disruption caused by ongoing aggression and bombardment. This restoration is vital in reconnecting families and supporting humanitarian efforts during a critical time.

Paltel announced the gradual restoration of its landline, mobile, and internet services in Gaza following service disruptions caused by heavy Israeli bombardment. The company's technical teams are working under challenging conditions to repair damage and ensure connectivity for the affected communities.