Company Directory - Hydro One
Company Details - Hydro One

Hydro One
WebsiteToronto, Canada
Hydro One is a major utility company in Ontario that provides electricity distribution services, serving millions of customers across the province. The company is dedicated to delivering safe and reliable electricity, along with ongoing investments in infrastructure and sustainable energy initiatives.
CCI Score
CCI Score: Hydro One
60.90
-0.03%
Latest Event
Hydro One Releases Statement Against Modern Slavery
Hydro One published a comprehensive statement against modern slavery, detailing its commitment to prohibit forced labour and child labour across its operations and supply chain. The document outlines robust policies, due diligence measures, supplier risk assessments, and employee training initiatives, and was attested by Hydro One’s CEO on May 15, 2024.
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LEADER
Hydro One is currently rated as a Leader.
Latest Events
- MAY152024
Hydro One published a comprehensive statement against modern slavery, detailing its commitment to prohibit forced labour and child labour across its operations and supply chain. The document outlines robust policies, due diligence measures, supplier risk assessments, and employee training initiatives, and was attested by Hydro One’s CEO on May 15, 2024.
+80
Labor Relations and Human Rights Practices
April 8
Hydro One's statement emphasizes the prohibition of modern slavery, forced labour, and child labour within its own labor force. The document highlights a unionized workforce, strict adherence to Ontario and Canadian labor laws, and robust internal controls, which significantly bolster human rights protections.
+80
Supply Chain Ethics
April 8
The statement provides detailed information on supply chain due diligence, including vendor screening, supplier risk assessments, and the enforcement of a Supplier Code of Conduct, which collectively promote ethical sourcing and mitigate risks associated with forced labour and modern slavery.
- MAY152024
Hydro One released a comprehensive Modern Slavery Statement detailing its commitment to preventing forced labor and child labor in its operations and supply chain. The document, attested on May 15, 2024, outlines robust human rights policies, supplier risk assessments, and ongoing oversight measures.
+80
Labor Relations and Human Rights Practices
April 8
Hydro One's statement explicitly commits to upholding labor rights through strong human rights policies and a strict Code of Business Conduct. Their emphasis on unionized employees and board oversight demonstrates a robust commitment to ethical labor practices.
+75
Supply Chain Ethics
April 8
The statement details a rigorous Supplier Code of Conduct and risk assessment processes that ensure suppliers adhere to ethical labor standards. These measures mitigate risks of forced labor and child labor across Hydro One’s supply chain.
- AUG212023
On August 21, 2023, Hydro One announced that Power Workers’ Union members ratified the main collective agreement, effective until September 30, 2025. The agreement covers front-line employees and affirms the company's commitment to sound labor practices, with the CEO expressing gratitude for the union leadership and bargaining teams.
+75
Labor Relations and Human Rights Practices
April 8
The ratification of the collective agreement by union members demonstrates a commitment to upholding strong labor rights and fair labor practices, which is essential in resisting authoritarian labor policies and ensuring that workers' interests are prioritized. This positive action by Hydro One reflects adherence to ethical labor relations and supports the community of working people.
Members of the Power Workers’ Union Ratify Main Collective Agreement with Hydro One
- AUG182023
Hydro One announced that Power Workers' Union members have voted in favor of a collective agreement effective until September 30, 2025. The agreement covers front-line employees, indicating a positive step towards robust labor rights and fair working conditions.
+70
Labor Relations and Human Rights Practices
April 8
The approval of the collective agreement by the Power Workers' Union at Hydro One represents a positive development in labor relations. This agreement reinforces worker protections and fair labor practices, reflecting a commitment to upholding employee rights and contributing to a balanced and progressive work environment.
- JUL042023
Hydro One, Ontario's largest electricity provider, has reached a tentative labour agreement with the Power Workers' Union representing its frontline workers. The agreement, pending ratification by union members, aims to secure labour peace and improve working conditions until September 30, 2025.
+80
Labor Relations and Human Rights Practices
April 8
The establishment of a tentative labour agreement with frontline workers signifies Hydro One's commitment to improving labor conditions and supports workers' rights. This positive step towards fair labor practices is a progressive move that enhances worker protections, aligning with anti-authoritarian, pro-worker values.
- JUN302023
Hydro One reached tentative agreements covering two contracts with the Power Workers' Union representing front-line and customer service workers. The union members will vote on the agreements by the end of July, and if ratified, the contracts will run until September 30, 2025.
+70
Labor Relations and Human Rights Practices
April 8
Hydro One's tentative agreements with the Power Workers' Union represent an important positive step in addressing workers' rights and improving labor conditions. Although the agreements are subject to union ratification, the move demonstrates a commitment to engaging in constructive labor relations, which aligns with progressive, anti-authoritarian values.
Hydro One reaches tentative agreement with Power Workers’ Union
- JUN302023
Hydro One has reached a tentative settlement with the Power Workers' Union for a two-year collective agreement covering around 4,000 front-line workers in Ontario. The agreement, pending a union vote, represents progress in workers' rights and fair labor practices.
+80
Labor Relations and Human Rights Practices
April 8
The negotiated collective agreement is a positive development for labor relations, demonstrating Hydro One's willingness to engage constructively with its workforce. This move supports fair labor practices and protects workers' rights, thereby reinforcing anti-authoritarian values by empowering union members.
- JUN302023
Hydro One announced tentative settlements for two collective agreements with the Power Workers' Union covering front-line employees in Ontario, reflecting proactive engagement in labor relations.
+80
Labor Relations and Human Rights Practices
April 8
The tentative agreements with the Power Workers' Union demonstrate that Hydro One is engaging in constructive labor practices, valuing worker rights and collective bargaining. Such actions support fair labor standards and empower employees, aligning well with anti-fascist and pro-worker values.
Hydro One and the Power Workers' Union reach tentative settlement
- AUG012014
Hydro One has responded comprehensively to recommendations issued by the Ontario Ombudsman regarding customer communications and service quality. The response details a series of initiatives—such as regular regulatory meetings, enhanced call centre training, implementation of full voice recording, and the formation of customer oversight committees—to increase transparency and accountability across its operations.
+70
Public and Political Behavior
April 8
Hydro One’s initiatives to increase transparency through regular and open communications with regulatory bodies, including biweekly meetings with the Ontario Energy Board and improved call centre practices, demonstrate a strong commitment to public accountability and openness.
PDF Hydro One - Response to Recommendations - ombudsman.on.ca
+70
Business Practices and Ethical Responsibility
April 8
By addressing numerous recommendations that focus on improving call centre training, complaint handling, and ensuring clear and accountable customer communication, Hydro One is enhancing its ethical business practices and prioritizing customer interests.
PDF Hydro One - Response to Recommendations - ombudsman.on.ca
+60
Technology and Services Impact
April 8
The adoption of technological measures such as full voice recording of call centre communications and the deployment of online tools for monitoring service metrics enhances accountability and service integrity, reflecting a positive use of technology for public oversight.
PDF Hydro One - Response to Recommendations - ombudsman.on.ca
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