Company Directory - Consumer Action
Company Details - Consumer Action

Consumer Action
WebsiteConsumer Action is a nonprofit organization dedicated to empowering consumers through education, advocacy, and assistance. It focuses on consumer protection issues such as privacy, fraud prevention, and access to resources to help consumers make informed decisions.
CCI Score
CCI Score: Consumer Action
57.81
-0.16%
Latest Event
Consumer Action Warns Consumers Against Tariff Scams
In response to sweeping tariff policies enacted by President Trump, Consumer Action's director, Ruth Susswein, cautioned consumers about potential scams exploiting tariff-related confusion. The advisory emphasizes vigilance and transparency, reinforcing efforts to protect consumers from fraud in a politically charged environment.
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LEADER
Consumer Action is currently rated as a Leader.
Latest Events
- MAY192025
In response to sweeping tariff policies enacted by President Trump, Consumer Action's director, Ruth Susswein, cautioned consumers about potential scams exploiting tariff-related confusion. The advisory emphasizes vigilance and transparency, reinforcing efforts to protect consumers from fraud in a politically charged environment.
- DEC142023
On December 14, 2023, Consumer Action—as part of a broader coalition of consumer advocacy organizations—endorsed Congressional efforts to support a CFPB rule targeting forced arbitration practices by big banks. The initiative aims to protect consumers from hidden contractual traps that undermine their constitutional rights, reinforcing democratic oversight against corporate abuses.
+80
Public and Political Behavior
May 19
Consumer Action's support for Congressional efforts to restrict forced arbitration clauses reflects a commitment to enhancing consumer rights and resisting corporate practices that bypass legal accountability. This active political engagement is in line with anti-authoritarian values and promotes a more equitable legal framework that protects marginalized consumers.
Coalition Applauds Congressional Efforts to Restore Consumer Rights
- OCT102023
Consumer Action issued a public statement denouncing the NTIA's 'best practices' for commercial facial recognition use, arguing that the guidelines provide insufficient protection for consumers and are overly influenced by commercial interests. This statement calls for stronger laws and regulatory safeguards to protect individual privacy.
+70
Public and Political Behavior
May 19
Consumer Action's public critique of the NTIA's facial recognition privacy guidelines emphasizes the need for robust consumer protection and regulatory reform. This stance aligns with anti-authoritarian values by prioritizing individual rights over the interests of dominant commercial entities.
- SEP012022
In September 2022, Consumer Action joined nearly two dozen allies in a letter urging the Consumer Financial Protection Bureau to use its existing authority to curb predatory training repayment provisions that trap workers in abusive job conditions.
+80
Public and Political Behavior
May 19
Consumer Action's active role in lobbying the CFPB represents strong public and political engagement, aimed at protecting working families from predatory employer practices. Their advocacy contributes to anti-authoritarian reforms in regulatory oversight.
+85
Labor Relations and Human Rights Practices
May 19
The initiative specifically targets labor issues, aiming to protect workers from exploitative practices via TRAPs. This focus on worker rights and human dignity supports progressive, anti-fascist labor standards.
- JAN012020
Consumer Action joined a coalition of consumer, civil liberties, and privacy advocates in a letter to the Privacy and Civil Liberties Oversight Board, urging the Trump Administration to cease the use of facial recognition technology due to concerns over racial bias and privacy violations.
+80
Public and Political Behavior
May 19
Consumer Action took a clear stand against authoritarian surveillance by joining a coalition that urged the federal government to stop using facial recognition technology. This action supports the protection of civil liberties and privacy, counters racial bias inherent in these systems, and embodies proactive public and political behavior against potential authoritarian misuse of technology.
- JUN012019
In June 2019, Consumer Action joined a coalition opposing the American Bus Association’s petition to preempt California’s established meal and rest break laws for commercial drivers, arguing that eliminating these protections would jeopardize worker safety and increase fatigue-related risks.
+90
Public and Political Behavior
May 19
Consumer Action’s active public opposition to a petition that would undermine critical worker protections demonstrates robust public and political behavior supporting labor rights and opposing policies that could favor authoritarian deregulation.
Opposition to commercial driver labor standards puts California workers and drivers at risk
+90
Labor Relations and Human Rights Practices
May 19
By opposing the petition that would remove essential meal and rest break requirements, Consumer Action reinforces labor rights and worker safety. This action supports fair labor practices and underscores the organization’s commitment to defending vulnerable workers against deregulation that could lead to increased exploitation.
Opposition to commercial driver labor standards puts California workers and drivers at risk
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