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Company Directory - Consumer Action

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Consumer Action

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Consumer Action is a nonprofit organization dedicated to empowering consumers through education, advocacy, and assistance. It focuses on consumer protection issues such as privacy, fraud prevention, and access to resources to help consumers make informed decisions.

CCI Score

CCI Score: Consumer Action

57.81

-0.16%

Latest Event

Consumer Action Warns Consumers Against Tariff Scams

In response to sweeping tariff policies enacted by President Trump, Consumer Action's director, Ruth Susswein, cautioned consumers about potential scams exploiting tariff-related confusion. The advisory emphasizes vigilance and transparency, reinforcing efforts to protect consumers from fraud in a politically charged environment.

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LEADER

Consumer Action is currently rated as a Leader.

+45 to +100 CCI Score
Companies in this range actively lead the fight against authoritarianism by rejecting oppressive practices and championing democratic values. They implement robust policies, engage in transparent governance, and drive initiatives that set the standard for corporate responsibility.

Latest Events

  • Consumer Action Warns Consumers Against Tariff Scams Logo
    MAY
    19
    2025

    In response to sweeping tariff policies enacted by President Trump, Consumer Action's director, Ruth Susswein, cautioned consumers about potential scams exploiting tariff-related confusion. The advisory emphasizes vigilance and transparency, reinforcing efforts to protect consumers from fraud in a politically charged environment.

  • Consumer Action Backs Congressional CFPB Rulemaking to Rein In Forced Arbitration Logo
    DEC
    14
    2023

    On December 14, 2023, Consumer Action—as part of a broader coalition of consumer advocacy organizations—endorsed Congressional efforts to support a CFPB rule targeting forced arbitration practices by big banks. The initiative aims to protect consumers from hidden contractual traps that undermine their constitutional rights, reinforcing democratic oversight against corporate abuses.

  • +80

    Public and Political Behavior

    May 19

    Consumer Action's support for Congressional efforts to restrict forced arbitration clauses reflects a commitment to enhancing consumer rights and resisting corporate practices that bypass legal accountability. This active political engagement is in line with anti-authoritarian values and promotes a more equitable legal framework that protects marginalized consumers.

    Coalition Applauds Congressional Efforts to Restore Consumer Rights

  • Consumer Action Criticizes Weak Facial Recognition Privacy 'Best Practices' Logo
    OCT
    10
    2023

    Consumer Action issued a public statement denouncing the NTIA's 'best practices' for commercial facial recognition use, arguing that the guidelines provide insufficient protection for consumers and are overly influenced by commercial interests. This statement calls for stronger laws and regulatory safeguards to protect individual privacy.

  • +70

    Public and Political Behavior

    May 19

    Consumer Action's public critique of the NTIA's facial recognition privacy guidelines emphasizes the need for robust consumer protection and regulatory reform. This stance aligns with anti-authoritarian values by prioritizing individual rights over the interests of dominant commercial entities.

    Facial recognition privacy ‘best practices’ have no teeth

  • Consumer Action Advocates for Worker Protection from TRAPs Logo
    SEP
    01
    2022

    In September 2022, Consumer Action joined nearly two dozen allies in a letter urging the Consumer Financial Protection Bureau to use its existing authority to curb predatory training repayment provisions that trap workers in abusive job conditions.

  • +80

    Public and Political Behavior

    May 19

    Consumer Action's active role in lobbying the CFPB represents strong public and political engagement, aimed at protecting working families from predatory employer practices. Their advocacy contributes to anti-authoritarian reforms in regulatory oversight.

    CFPB should use its authority to curb job training programs that leave employees indebted to employers

  • +85

    Labor Relations and Human Rights Practices

    May 19

    The initiative specifically targets labor issues, aiming to protect workers from exploitative practices via TRAPs. This focus on worker rights and human dignity supports progressive, anti-fascist labor standards.

    CFPB should use its authority to curb job training programs that leave employees indebted to employers

  • Advocacy Against Federal Use of Facial Recognition Logo
    JAN
    01
    2020

    Consumer Action joined a coalition of consumer, civil liberties, and privacy advocates in a letter to the Privacy and Civil Liberties Oversight Board, urging the Trump Administration to cease the use of facial recognition technology due to concerns over racial bias and privacy violations.

  • +80

    Public and Political Behavior

    May 19

    Consumer Action took a clear stand against authoritarian surveillance by joining a coalition that urged the federal government to stop using facial recognition technology. This action supports the protection of civil liberties and privacy, counters racial bias inherent in these systems, and embodies proactive public and political behavior against potential authoritarian misuse of technology.

    Backlash grows over use of facial recognition

  • Opposition to Commercial Driver Labor Standards Petition Logo
    JUN
    01
    2019

    In June 2019, Consumer Action joined a coalition opposing the American Bus Association’s petition to preempt California’s established meal and rest break laws for commercial drivers, arguing that eliminating these protections would jeopardize worker safety and increase fatigue-related risks.

  • +90

    Public and Political Behavior

    May 19

    Consumer Action’s active public opposition to a petition that would undermine critical worker protections demonstrates robust public and political behavior supporting labor rights and opposing policies that could favor authoritarian deregulation.

    Opposition to commercial driver labor standards puts California workers and drivers at risk

  • +90

    Labor Relations and Human Rights Practices

    May 19

    By opposing the petition that would remove essential meal and rest break requirements, Consumer Action reinforces labor rights and worker safety. This action supports fair labor practices and underscores the organization’s commitment to defending vulnerable workers against deregulation that could lead to increased exploitation.

    Opposition to commercial driver labor standards puts California workers and drivers at risk

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