Multiple human rights groups have demanded that AWS drop its contract with the US Department of Homeland Security to host the HART biometric surveillance system, which is set to store sensitive personal data including fingerprints and facial recognition images of millions, raising significant human rights and surveillance concerns.

Digital and human rights advocates have urged Amazon Web Services to exit its role in hosting the Department of Homeland Security's HART biometric data hosting system. This system facilitates mass surveillance through extensive biometric data collection, which critics argue enables authoritarian state practices. AWS's lack of response to inquiries further accentuates concerns about its complicity in these repressive surveillance measures.

In a FRONTLINE interview, AWS CEO Andy Jassy defended Amazon's facial recognition technology sales to law enforcement and indicated a willingness to sell to foreign governments if they meet legal criteria. This stance has raised concerns among civil rights groups regarding potential misuse, bias, and enabling of repressive practices.