Company Directory - 988 Suicide & Crisis Lifeline
Company Details - 988 Suicide & Crisis Lifeline
988 Suicide & Crisis Lifeline
WebsiteA network that provides immediate support and crisis intervention to individuals in emotional distress or suicidal crisis. The Lifeline offers free and confidential support 24/7 through call and text services across the United States.
CCI Score
CCI Score: 988 Suicide & Crisis Lifeline
35.30
-0.02%
Latest Event
Policy Failures in Crisis Support: Consent Violation at 988 Lifeline
A recent report criticizes the 988 Suicide and Crisis Lifeline for employing non-consensual emergency interventions, forced hospitalizations, privacy violations, and police collaboration which compromise the safety and autonomy of help-seekers, disproportionately affecting marginalized groups.
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DISSENTER
988 Suicide & Crisis Lifeline is currently rated as a Dissenter.
Latest Events
- JAN012025
A recent report criticizes the 988 Suicide and Crisis Lifeline for employing non-consensual emergency interventions, forced hospitalizations, privacy violations, and police collaboration which compromise the safety and autonomy of help-seekers, disproportionately affecting marginalized groups.
-70
Business Practices and Ethical Responsibility
April 2
The report indicates that the crisis hotline’s policies mandate non-consensual interventions, including forced hospitalizations and police involvement, which compromise client safety, privacy, and autonomy. Such practices erode trust and particularly harm marginalized groups, reflecting poor ethical responsibility in its business practices.
- JUL252023
In a bipartisan effort, several congress members introduced the 988 Implementation Act to bolster federal support for the 988 Suicide & Crisis Lifeline, enhancing funding for crisis response infrastructure and expanding access to mental health services.
+90
Public and Political Behavior
April 2
The introduction of the bipartisan 988 Implementation Act signals strong governmental support for enhancing mental health crisis infrastructure. By securing federal resources to improve crisis response services, the initiative aids vulnerable communities and contributes to a more compassionate public policy, aligning well with anti-fascist and progressive values.
Fitzpatrick Leads Introduction of Bipartisan 988 Implementation Act
- JUL252023
A Forbes article outlines the critical first-year outcomes of the 988 Suicide and Crisis Lifeline, highlighting successes like increased call volumes, reduced wait times, and the adaptation to digital text and chat services, alongside ongoing advocacy for additional federal and state funding to support and expand crisis intervention efforts for diverse communities.
+80
Public and Political Behavior
April 2
The lifeline’s effective improvement in public access to crisis intervention—with reduced wait times and an expanded reach—demonstrates a commitment to assisting vulnerable populations, aligning with progressive, anti-authoritarian values.
Impact Of The 988 Suicide And Crisis Lifeline: One Year Later
+70
Business Practices and Ethical Responsibility
April 2
The Lifeline demonstrates strong ethical responsibility by adapting its service offerings to meet the needs of diverse communities, including Spanish-speaking and LGBTQ+ individuals, which reinforces its commitment to social equity and public welfare.
Impact Of The 988 Suicide And Crisis Lifeline: One Year Later
+60
Technology and Services Impact
April 2
By incorporating digital communication methods such as text and chat services, the Lifeline has enhanced its technological impact, making crisis support more accessible, particularly for younger demographics.
Impact Of The 988 Suicide And Crisis Lifeline: One Year Later
+50
Economic and Structural Influence
April 2
Advocating for increased public funding to expand its service capacity shows the Lifeline’s proactive approach to enhancing essential crisis support infrastructure, bolstering long-term public welfare.
Impact Of The 988 Suicide And Crisis Lifeline: One Year Later
- MAY172023
On May 17, 2023, the U.S. Department of Health and Human Services announced over $200 million in new funding to enhance the capacity of the 988 Suicide & Crisis Lifeline. This funding aims to improve local response, training, and infrastructure, thereby strengthening crisis intervention services for vulnerable populations.
+80
Public and Political Behavior
April 2
The significant federal funding underscores strong government endorsement and political support for the Lifeline, bolstering its ability to serve marginalized communities in crisis. This political backing aligns with anti-authoritarian values and a commitment to public welfare.
+50
Economic and Structural Influence
April 2
The allocation of over $200 million enhances the Lifeline's structural capacity and financial stability, ensuring it can effectively deliver vital crisis support services. This bolsters organizational resilience and public service delivery, benefiting communities in need.
- AUG152022
U.S. Senators Tammy Baldwin and Susan Collins introduced the bipartisan 988 Coordination and Improvement Act, which aims to enhance the infrastructure, resource coordination, and oversight of the 988 Suicide and Crisis Lifeline. The legislation is designed to ensure that call centers have the necessary support to meet the increasing demand and effectively serve high-risk and marginalized populations.
+80
Public and Political Behavior
April 2
The bipartisan legislation underscores a strong commitment to public service and political responsibility by ensuring that a vital crisis intervention service is properly supported. This aligns with progressive values by promoting accessible, timely care for those in crisis, including marginalized and high‑risk populations.
+70
Business Practices and Ethical Responsibility
April 2
The Lifeline’s role as a trusted crisis intervention network is highlighted by its ethical commitment to serving communities in distress. The anticipated improvements in resources through legislation support responsible business practices and ethical service delivery.
+75
Technology and Services Impact
April 2
The legislation is expected to enhance the technological capacity and service delivery of the Lifeline, ensuring improved crisis response through better coordination of digital communication channels (e.g., call and text services).
+70
Economic and Structural Influence
April 2
By potentially increasing federal funding and establishing an oversight office, the legislation supports structural and economic enhancements to the Lifeline’s operations, ensuring long-term sustainability and responsiveness.
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