Company Directory - Western Union Company
Company Details - Western Union Company

Western Union Company
WebsiteEnglewood, United States
ISIN: US9598021098
Western Union Company is a provider of financial services and communications, specializing in money transfer services. Established in 1851, it operates through various channels, including retail, digital, and mobile platforms, facilitating cross-border payments and cash transfers across the globe.
CCI Score
CCI Score: Western Union Company
-16.84
0.01%
Latest Event
Western Union Publishes 2023 Modern Slavery and Human Trafficking Statement
Western Union released its 2023 Modern Slavery and Human Trafficking Statement, detailing comprehensive measures to combat forced labor and human trafficking. The document outlines enhanced compliance programs, robust vendor risk oversight, employee and agent training initiatives, and clear policies to ensure ethical practices throughout its supply chains.
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ENABLER
Western Union Company is currently rated as an Enabler.
Latest Events
- JUN192024
Western Union released its 2023 Modern Slavery and Human Trafficking Statement, detailing comprehensive measures to combat forced labor and human trafficking. The document outlines enhanced compliance programs, robust vendor risk oversight, employee and agent training initiatives, and clear policies to ensure ethical practices throughout its supply chains.
+80
Labor Relations and Human Rights Practices
April 3
The statement demonstrates a strong commitment to labor rights and human rights by outlining measures to prevent modern slavery and human trafficking, including due diligence processes, employee training, and internal audits. These proactive steps help protect vulnerable workers and ensure ethical labor practices.
PDF Western Union's Modern Slavery and Human Trafficking Statement for 2023
+75
Supply Chain Ethics
April 3
Western Union's disclosure includes detailed protocols for supplier due diligence and vendor risk oversight, ensuring that its supply chains are free from forced labor and modern slavery. This reflects an ethical approach to managing supply chain risks and protecting human rights.
PDF Western Union's Modern Slavery and Human Trafficking Statement for 2023
- JUN192024
Western Union published its Modern Slavery and Human Trafficking Statement for 2023, detailing comprehensive measures including risk assessment, vendor due diligence, robust employee and agent training programs, and explicit policies to prevent forced labor and human trafficking across its operations and supply chains.
+80
Labor Relations and Human Rights Practices
April 3
The statement outlines strong measures to safeguard labor rights and prevent modern slavery, demonstrating a proactive commitment to protecting human rights in its operations and among its suppliers. This aligns with progressive, ethical business practices.
PDF Western Union's Modern Slavery and Human Trafficking Statement for 2023
+70
Supply Chain Ethics
April 3
The document emphasizes rigorous supply chain ethics by mandating due diligence for vendors and third-party partners to prevent forced labor practices, reinforcing the company's commitment to ethical sourcing and responsible business practices.
PDF Western Union's Modern Slavery and Human Trafficking Statement for 2023
- MAR262024
A federal court has allowed a lawsuit to proceed against Western Union for its involvement in the Transaction Record Analysis Center (TRAC), a dragnet surveillance program accused of spying on 150 million money wire transfers. The suit highlights the company's role in enabling mass surveillance technologies with potential authoritarian implications.
-80
Provision of Repressive Technologies
April 3
Western Union's participation in the TRAC program is seen as enabling repressive surveillance technology, thereby contributing to state overreach and the erosion of privacy rights. This involvement is particularly concerning from an anti-authoritarian perspective, as it supports a framework that could be exploited for oppressive political control.
NEWS & UPDATES | FISA REFORM | PPSA - Project for Privacy and Surveillance Accountability
- JAN012024
The OpenSecrets profile details Western Union's longstanding engagement in lobbying, including annual totals and activity on bills in 2024, highlighting the company's influence on U.S. political processes.
-30
Political Contributions and Lobbying Efforts
April 3
Western Union's documented lobbying efforts, as evidenced by the OpenSecrets profile, demonstrate a pronounced engagement in influencing U.S. legislative processes. This long-term use of corporate resources for lobbying raises concerns about the prioritization of corporate interests over democratic accountability, aligning with broader patterns of financial influence that can undermine fair political representation.
- OCT012023
Western Union Company has agreed to forfeit $586 million and implement a comprehensive anti-fraud program after admitting to willfully failing to maintain an effective anti-money laundering system and being complicit in consumer fraud. The settlement with the FTC, DOJ, and other regulatory bodies underscores major breaches in ethical business practices.
-80
Business Practices and Ethical Responsibility
April 3
Western Union's admission of criminal violations—including failing to maintain an effective anti-money laundering program and neglecting to stop fraudulent activities by agents—demonstrates severe ethical lapses in business practice. The substantial $586 million forfeiture and the requirement to overhaul its fraud prevention measures indicate a significant failure in corporate responsibility that harms consumers and undermines regulatory trust.
Western Union forfeits $586M for AML violations and consumer fraud
- OCT012023
FinCEN assessed a $184 million penalty against Western Union Financial Services, Inc. for willfully violating anti-money laundering requirements by failing to implement an effective AML program, conduct proper due diligence on agents, and file timely suspicious activity reports.
-85
Business Practices and Ethical Responsibility
April 3
Western Union's failure to maintain an effective AML program, including inadequate due diligence on agent relationships and delays in filing suspicious activity reports, represents a significant breach in business ethics and regulatory compliance. Such negligence not only undermines financial transparency but also creates vulnerabilities that could indirectly facilitate the financing of illicit and potentially extremist activities.
- SEP182023
Western Union initiated the second phase of its Remission program by distributing $40 million, forfeited as part of a deferred prosecution agreement, to 25,000 fraud victims. This follows an earlier payout of $365 million to 148,000 victims, addressing the company's admitted role in facilitating fraudulent schemes.
+30
Business Practices and Ethical Responsibility
April 3
The distribution of funds to defrauded victims represents a remedial action that addresses past corporate misconduct. While the initial fraudulent practices caused harm, this step—mandated by a DoJ settlement—helps restore financial justice for vulnerable populations and reinforces the necessity of corporate accountability.
- SEP152023
On September 15, 2023, the Justice Department announced the distribution of approximately $40 million from funds forfeited by Western Union following its deferred prosecution agreement. The forfeiture stemmed from the company’s failure to suspend or terminate complicit agents involved in predatory fraud schemes that targeted vulnerable consumers, including seniors. This event underscores issues in Western Union's business practices and ethical responsibilities, with compensation now reaching about 25,000 victims.
-60
Business Practices and Ethical Responsibility
April 3
Western Union's reluctance to promptly address the misconduct of its agents contributed to widespread fraud that adversely impacted vulnerable communities. By failing to suspend or terminate agents complicit in scams—ranging from grandparent to romance fraud—the company effectively enabled predatory practices. This negative business practice reflects a broader failure in ethical responsibility and corporate accountability.
- JUN222023Western Union Releases Updated Modern Slavery Statement with Comprehensive Anti-Trafficking Measures
68.73
Western Union has published its 2022 Modern Slavery and Human Trafficking Statement, outlining a robust compliance program including rigorous employee and agent training, enhanced vendor risk oversight, due diligence processes, and advanced transaction monitoring to prevent human trafficking and modern slavery. The statement, approved in June 2023, demonstrates the company's commitment to ethical labor practices and supply chain integrity.
+85
Labor Relations and Human Rights Practices
April 3
The updated statement details comprehensive measures to prevent modern slavery and human trafficking. It emphasizes strong labor relations by enforcing ethical practices, mandatory employee training, and strict compliance policies to ensure that forced or involuntary labor is not part of its operations or supply chains.
PDF Western Union's Modern Slavery and Human Trafficking Statement
+80
Supply Chain Ethics
April 3
Western Union’s statement highlights a proactive vendor risk oversight program and adherence to international standards, ensuring that its supply chains are free from human trafficking and forced labor. This detailed approach to monitoring and managing supply chain risks reinforces ethical sourcing and improved labor practices.
PDF Western Union's Modern Slavery and Human Trafficking Statement
- JAN182023
A US Senator’s probe into law enforcement mass surveillance has highlighted Western Union’s role in the creation of the TRAC database, established as part of a 2014 money laundering settlement. The database aggregates bulk money transfer records from companies like Western Union, enabling routine, courtless access by law enforcement agencies, and disproportionately impacting minority, low-income, and immigrant communities.
-75
Provision of Repressive Technologies
April 3
Western Union’s involvement in sharing bulk customer data contributed to establishing the TRAC database that facilitates mass surveillance. This arrangement enables widespread, unchecked access to sensitive financial data, disproportionately affecting marginalized communities and reinforcing authoritarian surveillance practices.
US Senator calls for probe into law enforcement mass surveillance
-60
Public and Political Behavior
April 3
The company’s data sharing practices, as evidenced by its role in the TRAC database, demonstrate a form of complicity in state surveillance without judicial oversight. This involvement reflects negatively on public and political behavior by enabling mass surveillance that undermines civil liberties and disproportionately targets marginalized populations.
US Senator calls for probe into law enforcement mass surveillance
- JAN012023
Western Union was reported to have spent $740,000 on lobbying activities in 2023, as detailed in OpenSecrets reports. This expenditure indicates the company’s active effort to influence policy outcomes, a practice that raises concerns about corporate influence on democratic processes.
-50
Political Contributions and Lobbying Efforts
April 3
The disclosed lobbying spend of $740,000 in 2023 demonstrates that Western Union is investing significant resources in influencing federal policy. From an anti-fascist perspective, this kind of corporate political engagement can unduly empower private interests in shaping laws and regulations, potentially undermining democratic accountability and progressive reforms.
- JAN012023
Western Union spent $740,000 on lobbying efforts in 2023, as detailed by OpenSecrets, reflecting significant corporate investment in influencing policy.
-25
Political Contributions and Lobbying Efforts
April 3
The recorded lobbying expenditure of $740,000 in 2023 indicates that Western Union is actively engaging in political lobbying. Such spending can be seen as an effort to sway public policy in favor of corporate interests, potentially undermining democratic accountability and marginalizing community and worker interests. This behavior aligns with concerns regarding corporate political influence.
- JAN012019
After its second settlement expired in 2019, Western Union was compelled by illegal subpoenas issued by the Department of Homeland Security on behalf of the Arizona Attorney General’s office to continue providing sensitive customer financial records to the TRAC database. This compliance enabled mass surveillance that disproportionately affected marginalized communities dependent on Western Union’s services.
-75
Public and Political Behavior
April 3
Western Union's compliance with subpoenas that are now deemed illegal facilitated a state surveillance system, undermining public privacy and contributing to authoritarian overreach. This action implicates the company in supporting government practices that target marginalized communities.
-50
Business Practices and Ethical Responsibility
April 3
By continuing to provide sensitive customer data under government pressure, Western Union failed to uphold ethical standards and adequately protect customer privacy. This practice raises concerns about the company’s commitment to human rights and consumer protection.
- JAN192017
Western Union entered a deferred prosecution agreement, admitting to significant anti-money laundering and consumer fraud violations, resulting in a forfeiture of $586 million and the implementation of enhanced compliance measures under oversight by the Justice Department and FTC.
-75
Business Practices and Ethical Responsibility
April 3
Western Union’s admission to failing to maintain an effective AML program and to curb fraudulent practices reflects a significant ethical and operational failure. The company’s decision to forgo corrective action against high-fraud agents and to continue practices that enabled consumer fraud indicates a systemic neglect of its responsibility to protect vulnerable populations. This failure in business practices undermines consumer trust and prioritizes profits over ethical responsibility, which is indicative of corporate behavior that can indirectly fuel harmful economic structures.
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Corporate Financials
- Revenue
- 2022
- $5.40B
- Total Assets
- 2022
- $10.70B
- Operating Income
- 2022
- $976.00M
- Total Equity
- 2022
- $3.68B
Employees: 7,000
Industries
- 522320
- Financial Transactions Processing, Reserve, and Clearinghouse Activities
- 522390
- Other Activities Related to Credit Intermediation
- 541511
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