Company Directory - Vivint
Company Details - Vivint
Vivint
WebsiteVivint is a leading smart home technology provider that specializes in integrated home security and automation systems for residential properties, offering solutions that enhance safety and convenience for homeowners.
CCI Score
CCI Score: Vivint
-58.23
0.04%
Latest Event
Settlement for FCRA Violation and Consumer Data Misuse
Vivint Smart Home Inc. has agreed to a $20 million settlement to resolve allegations that it violated the Fair Credit Reporting Act by failing to implement an effective Identity Theft Prevention Program, allowing its door‐to‐door sales force to access consumer credit reports without consent.
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QUISLING
Vivint is currently rated as a Quisling.
Latest Events
- FEB052025
Vivint Smart Home Inc. has agreed to a $20 million settlement to resolve allegations that it violated the Fair Credit Reporting Act by failing to implement an effective Identity Theft Prevention Program, allowing its door‐to‐door sales force to access consumer credit reports without consent.
-70
Business Practices and Ethical Responsibility
April 4
The settlement highlights Vivint's unethical business practices for neglecting to implement a robust Identity Theft Prevention Program, which led to unauthorized access and misuse of sensitive consumer credit information. This violation of consumer protection laws reflects a disregard for ethical standards and harms vulnerable consumers, undermining public trust.
Vivint Smart Home to Pay $20 Million for Violating the Fair Credit Reporting Act
- OCT012023
Vivint agreed to pay $20 million to settle FTC allegations that it misused consumer credit reports to inappropriately qualify unqualified customers for financing, employing deceptive practices such as 'white paging' and unauthorized use of third-party credit information. The settlement requires the company to implement stricter compliance, training, and identity theft prevention measures.
-70
Business Practices and Ethical Responsibility
April 4
Vivint's conduct, as highlighted by the FTC settlement, demonstrates unethical business practices by misusing sensitive consumer credit data to qualify customers fraudulently, which not only undermines consumer trust but also potentially exploits vulnerable individuals. This behavior falls under Business Practices and Ethical Responsibility, reflecting a significant negative impact on consumer rights and ethical standards.
Vivint to pay $20M to settle FTC claims it misused consumer credit reports
- SEP152023
Vivint Smart Home faces a court trial following allegations by CPI Security that it engaged in false and deceptive sales practices. The complaint asserts that Vivint misled customers by falsely claiming affiliations with CPI, binding them to high-priced, multi-year contracts, and the company has a history of similar lawsuits and regulatory actions across multiple states.
-65
Business Practices and Ethical Responsibility
April 4
The lawsuit against Vivint highlights deceptive sales tactics that mislead customers, resulting in unfavorable multi-year contracts. These unethical business practices erode consumer trust and contribute to a broader industry pattern of predatory conduct, justifying a significantly negative rating in business practices and ethical responsibility.
Vivint Smart Home, CPI Security deceptive practices trial to get underway
- AUG222023
The FTC announced a claims process as part of a $20 million settlement with Vivint for misusing consumers' credit reports to approve financing for smart home products. The company allegedly used fraudulent tactics, including using someone else’s credit history or adding unauthorized cosigners, leading to identity theft and damaging consumers' credit records.
-70
Business Practices and Ethical Responsibility
April 4
Vivint's actions, as described in the FTC settlement, constitute unethical business practices by misusing consumer credit data to improperly secure financing. This violation of the Fair Credit Reporting Act, which harmed consumers through identity theft and damaged credit, reflects a significant failure in ethical responsibility and undermines consumer trust.
- FEB172023
A federal jury in North Carolina ordered Vivint Smart Home to pay $189 million to its competitor, CPI, for allegedly engaging in deceptive practices that misled customers. This verdict, along with a previous settlement with the state of Arizona for false representations, highlights a pattern of unethical business behavior targeting vulnerable populations.
-65
Business Practices and Ethical Responsibility
April 4
The legal decisions against Vivint demonstrate a troubling pattern of deceptive practices and misleading representations designed to induce customers into unfavorable contracts. Such unethical business practices harm vulnerable populations and undermine consumer trust, warranting a strongly negative evaluation under Business Practices and Ethical Responsibility.
Vivint Smart Home to pay $189 million to security competitor over ‘deceptive practices’
- APR292021
Vivint Smart Home reached a $20 million settlement with the FTC for illegally misusing customer credit information to qualify consumers for financing. The settlement includes a $15 million civil penalty and $5 million in consumer restitution, following deceptive practices by its sales representatives.
-80
Business Practices and Ethical Responsibility
April 4
Vivint engaged in unethical business practices by misusing consumer credit data to secure financing, in violation of the Fair Credit Reporting Act and the FTC’s regulations. The deceptive tactics and exploitation of customer information to inflate sales figures represent a serious breach of ethical responsibility, harming consumer trust and financial wellbeing.
Vivint Smart Home reaches $20 million FTC settlement over customer credit abuses
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Industries
- 334512
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- 423610
- Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers
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- Security Systems Services (except Locksmiths)