The Points Guy published an article on November 7, 2024, detailing the winding down of hotel worker strikes in major US cities and the negotiation of new labor contracts that promise improved wages, working conditions, and protections for workers. The coverage highlights developments in cities such as Honolulu, Boston, and San Francisco, drawing public attention to the importance of fair labor practices.

The Points Guy published an article on September 26, 2024, reporting on Senator Durbin's introduction of the Protect Your Points Act. The bill aims to enhance transparency and consumer protections in airline loyalty programs by mandating early disclosure of service term changes, displaying real-time points values, and extending the validity of points and miles, among other measures. This coverage supports increased accountability and consumer fairness in an industry that has often been criticized for opaque practices.

Amid the U.S. Department of Transportation's formal investigation into frequent flyer programs, The Points Guy aligned with airlines and credit card issuers by opposing proposed legislation aimed at enforcing greater transparency and fairness in rewards programs, citing potential negative impacts on these programs.

On September 3, 2024, The Points Guy published a detailed article on widespread hotel worker strikes across major U.S. cities, highlighting labor unions' demands for better wages, improved working conditions, and enhanced employee protections. The coverage brings attention to systemic issues in the hospitality industry and educates travelers about potential service disruptions amid ongoing labor disputes.

Brian Kelly, founder of The Points Guy, will speak at the American Bankers Association Washington Summit from March 18 to 20, 2024. He is scheduled to join ABA President Rob Nichols and participate in discussions on the proposed Credit Card Competition Act, alongside political analysts Donna Brazile and Mike Murphy.

The Points Guy has launched its 'Protect Your Points' advocacy platform to mobilize readers against the proposed Credit Card Competition Act, arguing that the legislation would curtail credit card rewards and harm consumers, particularly marginalized groups. The campaign is aimed at pressuring lawmakers by highlighting potential adverse impacts of the bill on financial accessibility and consumer protections.

The Points Guy has initiated lobbying efforts to defeat the proposed Congressional Credit Card Competition Act, which the company argues would undermine consumer credit card rewards and shift economic advantages to retailers. This move is highlighted as a political engagement to protect consumer interests.

On July 10, 2023, Brian Kelly of The Points Guy published an article urging consumers to contact their lawmakers in opposition to proposed credit card routing legislation. The article argued that the bill would decimate the travel rewards ecosystem, harm consumer protections, and favor big-box retailers over everyday Americans, particularly affecting lower-income individuals.

The Points Guy, in partnership with Lonely Planet, has launched a donation initiative with Miles4Migrants to support Ukrainian refugees. The effort involves matching donations up to $5,000 and encourages individuals to donate airline miles and/or cash, which Miles4Migrants uses to book flights for those fleeing the Russian invasion.

On May 19, 2021, The Points Guy published an in‐depth article outlining the measures various travel industry players are taking to combat human trafficking, highlighting training initiatives, donations, and policy implementations that support the protection of vulnerable communities. The publication serves as an effort to raise awareness and encourage industry‐wide accountability in addressing human rights abuses.

On June 18, 2020, The Points Guy announced a robust commitment to diversity, equity and inclusion, unveiling initiatives such as a new All-Inclusive Advisory Panel, the inclusion of diverse freelance writers, and significant donations to organizations supporting marginalized communities. These efforts, motivated by a recognition of past shortcomings and in response to global protests against racial injustice, underscore the company’s pledge to elevate underrepresented voices in both its coverage and corporate practices.