Company Directory - Southern Water
Company Details - Southern Water

Southern Water
WebsiteWorthing, United Kingdom
Southern Water is a water and sewage company that supplies water and wastewater services to an area in the south of England. It serves approximately 2.2 million customers across Kent, Sussex, Hampshire, and the Isle of Wight, managing water resources and ensuring the provision of high-quality drinking water and effective sewage treatment.
CCI Score
CCI Score: Southern Water
-12.19
0.01%
Latest Event
Southern Water's 47% Water Bill Hike Strains Consumers
Southern Water's water bills are set to increase by 47% to £703 per year, as reported in The Week's 'Awful April'. This significant rise in the cost of an essential service is viewed as a profit-driven decision that could burden low-income households and exacerbate economic inequality.
Take Action
So what can you do? It's time to make tough choices. Where will you cast your vote?
- Shop Alternatives
SEE ALL - Use Your Voice
OTHER TOOLS - Investigate
- Share the Score
SUPPORT CCI
ENABLER
Southern Water is currently rated as an Enabler.
Latest Events
- APR022025
Southern Water's water bills are set to increase by 47% to £703 per year, as reported in The Week's 'Awful April'. This significant rise in the cost of an essential service is viewed as a profit-driven decision that could burden low-income households and exacerbate economic inequality.
- JAN222024
Southern Water confirmed that customer data was stolen in a ransomware attack by the Black Basta crew, and the company responded by notifying affected customers, employees, and regulatory bodies, while offering support measures such as free credit monitoring. The incident highlights the challenges in securing critical infrastructure, yet Southern Water's response has been praised as a best practice in incident management.
+60
Business Practices and Ethical Responsibility
April 2
Southern Water demonstrated responsible business practices by promptly notifying affected customers and collaborating with technical advisors and regulatory bodies after the ransomware attack. Their proactive support measures, including free credit monitoring, reflect a commitment to ethical responsibility and transparency in handling customer data breaches, which is a positive example of corporate duty in the face of cyber threats.
- AUG012023
Southern Water's CEO publicly apologized for past environmental mismanagement, including the release of untreated sewage, and outlined commitments to upgrade infrastructure, improve waste management, and engage with local communities to rebuild trust and ensure environmental compliance.
+60
Business Practices and Ethical Responsibility
April 2
The CEO’s public apology and commitment to invest in cleaner infrastructure and enhance waste management demonstrate a step towards ethical corporate practices. By acknowledging past environmental failings and engaging with affected communities, Southern Water is taking a progressive and accountable stance that benefits public trust and ecological well-being.
Southern Water's CEO Acknowledges Environmental Shortcomings: A Call for Improvement
- JUL092023
Southern Water was fined a record £90 million after pleading guilty to 6,971 illegal sewage discharges that caused widespread environmental harm. The court found that the company deliberately misled the Environment Agency, undermining regulatory oversight and contravening environmental permits.
-80
Business Practices and Ethical Responsibility
April 2
Southern Water’s deliberate discharge of untreated sewage and the subsequent attempt to present a misleading picture of compliance represent a serious breach of ethical business practices and disregard for environmental laws. This conduct undermines public trust and reflects poorly on the company’s commitment to responsible operations.
Record £90m fine for Southern Water following EA prosecution
-60
Regulatory Capture
April 2
By deliberately presenting a misleading picture of compliance to the Environment Agency, Southern Water effectively undermined regulatory oversight. This act of regulatory deception falls under regulatory capture, as the company attempted to evade accountability and manipulate the regulatory process.
Record £90m fine for Southern Water following EA prosecution
- JUL092021
Southern Water pleaded guilty to 6,971 instances of unpermitted sewage dumping over a five-year period, resulting in a record fine of £90m. The company deliberately misled regulators about its compliance, reflecting a significant disregard for environmental protection and public trust.
-80
Business Practices and Ethical Responsibility
April 2
Southern Water's admission to nearly 7,000 illegal sewage discharges and its attempt to obscure compliance failures highlight a stark neglect of ethical business practices. This misconduct not only breaches environmental regulations but also undermines public confidence in corporate accountability, making it a severe case of corporate irresponsibility.
Southern Water fined record £90m after admitting criminal sewage dumping
- JUL012021
Southern Water was fined £90m in July 2021 after failing to invest adequately in its sewage system, which resulted in environmental violations including the dumping of raw sewage into the sea and subsequent public safety issues.
-40
Business Practices and Ethical Responsibility
April 2
Southern Water's failure to invest in critical sewage infrastructure led to severe environmental violations. The £90m fine imposed following a prosecution by the Environment Agency highlights irresponsible business practices that jeopardize public health and the environment, reflecting negatively on its ethical responsibilities.
Southern Water: £90m fine due to low investment says water boss
Alternatives
United Kingdom
-5.54
Auckland, New Zealand
34.42

Israel
-38.44

Corporation
-23.13

Corporation
37.76

Corporation
0.00
Victoria, Canada
35.30

India
2.77
New York, USA
-6.75

India
-30.78
Industries
- 221310
- Water Supply and Irrigation Systems
- 221320
- Sewage Treatment Facilities