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Company Directory - Southern Water

Company Details - Southern Water

Southern Water Logo

Southern Water

Website

Worthing, United Kingdom

Southern Water is a water and sewage company that supplies water and wastewater services to an area in the south of England. It serves approximately 2.2 million customers across Kent, Sussex, Hampshire, and the Isle of Wight, managing water resources and ensuring the provision of high-quality drinking water and effective sewage treatment.

CCI Score

CCI Score: Southern Water

-12.19

0.01%

Latest Event

Southern Water's 47% Water Bill Hike Strains Consumers

Southern Water's water bills are set to increase by 47% to £703 per year, as reported in The Week's 'Awful April'. This significant rise in the cost of an essential service is viewed as a profit-driven decision that could burden low-income households and exacerbate economic inequality.

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ENABLER

Southern Water is currently rated as an Enabler.

-10 to -19 CCI Score
Companies in this segment facilitate authoritarian practices while claiming neutrality. They provide resources or support that indirectly bolster oppressive regimes, thereby undermining democratic accountability without overtly endorsing the regime.

Latest Events

  • Southern Water's 47% Water Bill Hike Strains Consumers Logo
    APR
    02
    2025

    Southern Water's water bills are set to increase by 47% to £703 per year, as reported in The Week's 'Awful April'. This significant rise in the cost of an essential service is viewed as a profit-driven decision that could burden low-income households and exacerbate economic inequality.

  • Effective Incident Response to Ransomware Attack Logo
    JAN
    22
    2024

    Southern Water confirmed that customer data was stolen in a ransomware attack by the Black Basta crew, and the company responded by notifying affected customers, employees, and regulatory bodies, while offering support measures such as free credit monitoring. The incident highlights the challenges in securing critical infrastructure, yet Southern Water's response has been praised as a best practice in incident management.

  • +60

    Business Practices and Ethical Responsibility

    April 2

    Southern Water demonstrated responsible business practices by promptly notifying affected customers and collaborating with technical advisors and regulatory bodies after the ransomware attack. Their proactive support measures, including free credit monitoring, reflect a commitment to ethical responsibility and transparency in handling customer data breaches, which is a positive example of corporate duty in the face of cyber threats.

    Southern Water customer data was taken in ransomware attack

  • Southern Water CEO Commits to Environmental Improvements Logo
    AUG
    01
    2023

    Southern Water's CEO publicly apologized for past environmental mismanagement, including the release of untreated sewage, and outlined commitments to upgrade infrastructure, improve waste management, and engage with local communities to rebuild trust and ensure environmental compliance.

  • +60

    Business Practices and Ethical Responsibility

    April 2

    The CEO’s public apology and commitment to invest in cleaner infrastructure and enhance waste management demonstrate a step towards ethical corporate practices. By acknowledging past environmental failings and engaging with affected communities, Southern Water is taking a progressive and accountable stance that benefits public trust and ecological well-being.

    Southern Water's CEO Acknowledges Environmental Shortcomings: A Call for Improvement

  • Record Fine for Environmental Misconduct Logo
    JUL
    09
    2023

    Southern Water was fined a record £90 million after pleading guilty to 6,971 illegal sewage discharges that caused widespread environmental harm. The court found that the company deliberately misled the Environment Agency, undermining regulatory oversight and contravening environmental permits.

  • -80

    Business Practices and Ethical Responsibility

    April 2

    Southern Water’s deliberate discharge of untreated sewage and the subsequent attempt to present a misleading picture of compliance represent a serious breach of ethical business practices and disregard for environmental laws. This conduct undermines public trust and reflects poorly on the company’s commitment to responsible operations.

    Record £90m fine for Southern Water following EA prosecution

  • -60

    Regulatory Capture

    April 2

    By deliberately presenting a misleading picture of compliance to the Environment Agency, Southern Water effectively undermined regulatory oversight. This act of regulatory deception falls under regulatory capture, as the company attempted to evade accountability and manipulate the regulatory process.

    Record £90m fine for Southern Water following EA prosecution

  • Southern Water Fined Record £90m for Environmental Criminality Logo
    JUL
    09
    2021

    Southern Water pleaded guilty to 6,971 instances of unpermitted sewage dumping over a five-year period, resulting in a record fine of £90m. The company deliberately misled regulators about its compliance, reflecting a significant disregard for environmental protection and public trust.

  • -80

    Business Practices and Ethical Responsibility

    April 2

    Southern Water's admission to nearly 7,000 illegal sewage discharges and its attempt to obscure compliance failures highlight a stark neglect of ethical business practices. This misconduct not only breaches environmental regulations but also undermines public confidence in corporate accountability, making it a severe case of corporate irresponsibility.

    Southern Water fined record £90m after admitting criminal sewage dumping

  • Southern Water Fined for Underinvestment in Sewage Infrastructure Logo
    JUL
    01
    2021

    Southern Water was fined £90m in July 2021 after failing to invest adequately in its sewage system, which resulted in environmental violations including the dumping of raw sewage into the sea and subsequent public safety issues.

  • -40

    Business Practices and Ethical Responsibility

    April 2

    Southern Water's failure to invest in critical sewage infrastructure led to severe environmental violations. The £90m fine imposed following a prosecution by the Environment Agency highlights irresponsible business practices that jeopardize public health and the environment, reflecting negatively on its ethical responsibilities.

    Southern Water: £90m fine due to low investment says water boss

Industries

221310
Water Supply and Irrigation Systems
221320
Sewage Treatment Facilities