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Company Directory - Paytm

Company Details - Paytm

Paytm Logo

Paytm

Website

Noida, India

NSE: PAYTM 

Paytm is an Indian digital wallet and e-commerce platform that enables users to make payments, purchase products and services, and conduct financial transactions online and via mobile devices. It offers a wide variety of services, including mobile recharges, bill payments, and online shopping, positioning itself as a comprehensive digital financial services provider.

CCI Score

CCI Score: Paytm

-36.30

0.01%

Latest Event

ED Scrutiny of Paytm for FEMA Violations

The article notes that following investigations into other tech and fintech companies like Byju’s and Razorpay, the Enforcement Directorate has put Paytm under inquiry for potential violations of FEMA regulations. This development raises concerns about Paytm’s compliance with financial and regulatory norms.

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TOADIE

Paytm is currently rated as a Toadie.

-30 to -44 CCI Score
Companies scoring in this range actively seek to please authoritarian regimes. They offer proactive support and assistance in exchange for preferential treatment, compromising ethical standards for business gains and political favor.

Latest Events

  • ED Scrutiny of Paytm for FEMA Violations Logo
    APR
    16
    2025

    The article notes that following investigations into other tech and fintech companies like Byju’s and Razorpay, the Enforcement Directorate has put Paytm under inquiry for potential violations of FEMA regulations. This development raises concerns about Paytm’s compliance with financial and regulatory norms.

  • Paytm Summoned Over Forced Layoffs Allegations Logo
    JUL
    09
    2024

    Paytm management was summoned by the Bengaluru Labour Commissioner following complaints of forced terminations and alleged violation of labour laws during the company's restructuring process.

  • -60

    Labor Relations and Human Rights Practices

    April 16

    The Labour Commissioner summoned Paytm's management after multiple complaints alleging forced layoffs and termination without pay, signaling potential violations of labor rights. The allegations during the restructuring process suggest a disregard for fair labor practices.

    Paytm management summoned by Labour commissioner over alleged layoffs: Report

  • Paytm Faces Allegations of Unfair Layoffs and Unlawful Terminations Logo
    JUN
    01
    2024

    Multiple Paytm employees have filed complaints with the Ministry of Labour alleging unfair termination practices, forced resignations without proper notice or compensation, and abrupt layoffs amid the company's restructuring and cost-cutting measures, as reported by Moneycontrol and supported by the All India Professionals' Congress (AIPC).

  • -70

    Labor Relations and Human Rights Practices

    April 16

    The complaints detail allegations of unethical labor practices at Paytm, including forced resignations and abrupt terminations without adequate compensation or notice. Such actions violate established labor rights and contribute to an authoritarian, profit-driven restructuring approach that undermines worker protections.

    Paytm Employees File Complaints With Labour Ministry Amid Layoffs And Alleged Unfair Terminations: Report

  • Government Halts Paytm Investment Over Chinese Stake Concerns Logo
    APR
    16
    2024

    Paytm's Rs 50 crore investment in its payments arm has been put on hold by the government due to concerns over Chinese ownership in its parent company. The move, prompted by a rejection from the foreign ministry on political grounds, raises regulatory and structural issues for the company.

  • -20

    Public and Political Behavior

    April 16

    The government’s intervention over Paytm’s investment—stemming from Chinese ownership concerns—reflects issues in the company's political conduct and regulatory compliance. Seeking retrospective approval exposes vulnerabilities in its public and political behavior, which may inadvertently align it with authoritarian risks.

    Paytm's Rs 50 crore investment put on hold: Report

  • -15

    Economic and Structural Influence

    April 16

    The underlying issue of foreign Chinese stake in the company highlights potential risks in its economic structure. This problematic ownership mix raises concerns over long-term strategic influences that could undermine democratic and ethical business practices.

    Paytm's Rs 50 crore investment put on hold: Report

  • Regulatory Non-Compliance Crisis at Paytm Logo
    FEB
    27
    2024

    Paytm faces severe regulatory hurdles after accusations of financial impropriety by the RBI, leading to suspension of new deposits and impacting small businesses. The crisis highlights longstanding issues in corporate governance and regulatory compliance dating back to 2018.

  • -60

    Business Practices and Ethical Responsibility

    April 16

    Paytm’s repeated regulatory warnings and alleged financial impropriety indicate significant lapses in corporate governance and a disregard for ethical business practices, harming consumer trust and small business interests.

    Digital Payments Giant Paytm Faces Regulatory Hurdles: Lessons For Fintech's Future

  • -40

    Economic and Structural Influence

    April 16

    The suspension of deposits and efforts to secure alternative banking partners reflect structural weaknesses in Paytm's operational framework, undermining economic stability and trust in its governance.

    Digital Payments Giant Paytm Faces Regulatory Hurdles: Lessons For Fintech's Future

  • Paytm’s Roadmap Response to RBI Restrictions Logo
    FEB
    17
    2024

    Following the RBI directive that imposed restrictions on its payments bank arm, Paytm has unveiled a strategic roadmap focused on streamlining compliance, strengthening core payments, and diversifying its service portfolio. The company aims to mitigate operational disruptions, retain merchant and user trust, and secure a sustainable future in a challenging regulatory environment.

  • +20

    Business Practices and Ethical Responsibility

    April 16

    Paytm's planned emphasis on compliance, consumer protection, and reinforcing its core payment services demonstrates a commitment to ethical business practices. These steps, reflecting responsible adaptation to regulatory pressures, support a positive trajectory in business practices and ethical responsibility.

    Paytm Faces Challenges: Analyzing the Impact of RBI Restrictions

  • +15

    Technology and Services Impact

    April 16

    The roadmap includes planned investments in technology innovation—such as enhancements in AI, blockchain, and data analytics—which are positive signals for improving service delivery and operational efficiency. This forward-looking strategy reinforces the positive impact of technology and services while navigating heightened regulatory scrutiny.

    Paytm Faces Challenges: Analyzing the Impact of RBI Restrictions

  • +10

    Economic and Structural Influence

    April 16

    The strategic diversification and efforts to stabilize operations amid regulatory challenges indicate an approach aimed at mitigating economic risks. Although the RBI restrictions pose short-term operational and market-share challenges, the initiative to partner with multiple banks and broaden service offerings supports long-term economic sustainability.

    Paytm Faces Challenges: Analyzing the Impact of RBI Restrictions

  • RBI Cracks Down on Paytm Payments Bank for Regulatory Violations Logo
    JAN
    31
    2024

    On January 31, 2024, the Reserve Bank of India barred Paytm Payments Bank from accepting new deposits and providing core banking services, citing multiple regulatory violations including inadequate KYC practices, misuse of nodal accounts, and provision of services beyond its permitted scope. This regulatory action has exposed significant ethical lapses in business practices and has adversely affected market confidence in Paytm.

  • -70

    Business Practices and Ethical Responsibility

    April 16

    Paytm Payments Bank was found to have repeatedly violated regulatory standards, including failure in proper KYC verification and misuse of designated banking functions. These practices not only jeopardize customer safety but also undermine ethical business responsibilities, reflecting a disregard for regulatory compliance and consumer protection.

    Paytm Crisis: What Issue Went Wrong With Paytm & Why

  • -30

    Economic and Structural Influence

    April 16

    The enforcement action by the RBI has not only led to operational restrictions but also resulted in a significant decline in market confidence. The ensuing drop in share price and potential license cancellation risks reflect broader economic and structural impacts that harm the company’s standing in the digital payments market.

    Paytm Crisis: What Issue Went Wrong With Paytm & Why

Corporate Financials

Revenue
2023
$877.00M

Industries

518210
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
522320
Financial Transactions Processing, Reserve, and Clearinghouse Activities
541511
Custom Computer Programming Services