Ola

Bangalore, India

Ola is a ride-hailing service that allows users to book taxi rides through its mobile application. Operating in various cities, it connects riders with drivers via its smartphone platform, offering convenient and technology-driven transportation solutions.

CCI Score

-1.53

-0.01% May 3

Latest Event

Dutch Court Ruling Highlights Ola Cabs' Faulty Labor Practices

A Dutch Court of Appeals ruled against Ola Cabs for its opaque and automated driver dismissal practices, which undermined worker rights and data transparency. The decision underscored concerns over algorithm-driven employment practices that deny proper human review and fair labor protections, reinforcing systemic issues in gig economy labor relations.

Take Action

So what can you do? It's time to make tough choices. Where will you cast your vote?

Shop Alternatives SEE ALL: May Mobility

Fleetio

Lyft
Use Your Voice OTHER TOOLS
Investigate
Share the Score SUPPORT CCI

BYSTANDER

Ola is currently rated as a Bystander.

-1 to -4 CCI Score

Companies scoring here do little to oppose authoritarianism. Their inaction results in a passive endorsement of the status quo, as they neither actively resist oppression nor contribute to overt support for it.

Latest Events

MAR

19

2025

Dutch Court Ruling Highlights Ola Cabs' Faulty Labor Practices
-59.26

A Dutch Court of Appeals ruled against Ola Cabs for its opaque and automated driver dismissal practices, which undermined worker rights and data transparency. The decision underscored concerns over algorithm-driven employment practices that deny proper human review and fair labor protections, reinforcing systemic issues in gig economy labor relations.
-60

Labor Relations and Human Rights Practices

March 19

The ruling against Ola Cabs exposes serious flaws in its treatment of gig workers by relying on automated decision-making without sufficient human oversight. This practice has led to unfair dismissals and a lack of transparency in worker profiling, reflecting unethical labor practices. Such practices contribute indirectly to societal inequities and authoritarian management styles in the gig economy, warranting a significantly negative score.

Dutch Court of Appeals rules against Uber and Ola Cabs in GDPR case
DEC

01

2024

Past Accessibility Complaint and Legal Directive Against Ola
-25.00

A previous legal complaint by disability rights activists prompted a directive for Ola to ensure its ride-hailing app meets accessibility standards. The case highlighted deficiencies in the company’s technology and business practices by not accommodating the needs of disabled users, thereby raising concerns over its ethical responsibility.
OCT

10

2024

Ola Receives Zero Rating for Gig Workers' Labor Rights
-94.54

According to the Fairwork India Ratings 2024, Ola has consistently scored zero in ensuring fair working conditions for gig workers, reflecting a severe lack of protections, fair pay, and proper labor rights. This report criticizes the company's failure to implement policies that safeguard workers in its gig economy operations.
-100

Labor Relations and Human Rights Practices

March 19

The Fairwork India Ratings 2024 report highlighted that Ola scored zero points on working conditions for gig workers. This rating reflects the company’s failure to ensure fair pay, safe working conditions, and worker representation. This consistent poor performance, observed for the fourth consecutive year, raises serious concerns about Ola’s commitment to labor rights and ethical business practices.

Ola, Uber score zero in working conditions for gig workers: Fairwork India Ratings 2024
JUL

02

2024

Ola's Commitment to Gender Equality in Hiring Practices
73.59

Ola has reaffirmed its dedication to promoting gender equality and inclusive hiring practices, implementing policies such as an all-women workforce at its Future Factory facility and comprehensive support for female employees. This initiative not only enhances labor rights but also sets a progressive example for diversity and inclusion within the industry.
+80

Labor Relations and Human Rights Practices

March 19

Ola’s initiative to prioritize gender equality in hiring practices—evident through its all-women workforce at Ola Electric’s Future Factory and supportive workplace policies—demonstrates a strong commitment to fair labor practices and human rights. Such measures foster diversity, equity, and inclusion, countering discriminatory practices and setting a high standard in the industry.

Ola Prioritizes Gender Equality - A Commitment to Inclusive Hiring Practices
MAR

27

2020

Ola announces driver fund with initial corpus of ₹20 crore
48.03

Ola has launched its 'Drive the Driver Fund' through its social welfare arm to support auto-rickshaw, cab, and taxi drivers affected by the COVID-19 pandemic. The initiative, which includes contributions from both the company and its employees and involves CEO Bhavish Aggarwal forgoing his salary for a year, demonstrates a commitment to worker welfare and fair labor practices.
+80

Labor Relations and Human Rights Practices

March 19

Ola's decision to establish the 'Drive the Driver Fund' shows a strong commitment to supporting vulnerable workers during challenging times. This proactive measure supports labor rights by providing emergency financial assistance and essential supplies to drivers, which stands in contrast to exploitative labor practices and helps mitigate pressures that can lead to authoritarian exploitation of the workforce.

Ola announces driver fund with initial corpus of ₹20 crore
MAR

27

2020

Ola launches 'Drive the Driver Fund' to support drivers amid COVID-19
48.02

Ola introduced a relief fund under its social welfare arm to support auto-rickshaw, taxi, and kaali-peeli drivers impacted by the nationwide lockdown. The initiative, which includes contributions from the Ola group and its employees as well as a crowdfunding drive, demonstrates a strong commitment to ethical labor practices and worker welfare.
+80

Labor Relations and Human Rights Practices

March 19

Ola's 'Drive the Driver Fund' is a clear example of proactive support for its driver community during a crisis, ensuring that workers receive essential supplies and free medical consultations. This initiative reflects positively on their labor relations and human rights practices by mitigating the economic and social distress faced by a vulnerable workforce, positioning the company as a responsible actor in countering exploitative trends.

Ola launches ‘Drive the Driver Fund’ to offer relief to the driver community; Enables citizen contribution to facilitate emergency support and essential supplies