The Commerce Commission filed criminal charges in the Auckland District Court against Noel Leeming for allegedly misleading consumers through its 'Price Promise' advertising. The advertisement, which promised to match competitors’ prices, was found to have undisclosed limitations and conditions, leading to charges under the Fair Trading Act.

The Commerce Commission has filed criminal charges against Noel Leeming for allegedly misleading customers with its 'Price Promise', which failed to clearly disclose limitations and conditions, thereby violating the Fair Trading Act.

Noel Leeming pleaded guilty to misleading consumers after a Commerce Commission investigation found that the retailer misrepresented consumer rights regarding remedies for faulty goods. The charges under the Fair Trading Act followed numerous customer complaints.

A former Noel Leeming salesman was awarded over $30,000 by the Employment Relations Authority after alleging constructive dismissal and experiencing burnout due to unjustified grievances and poor working conditions.

In the case of Perry v The Warehouse Group (2023), an Education Specialist at Noel Leeming raised multiple grievances including unachievable sales targets and inadequate support which led to severe burnout and eventual resignation. The Employment Relations Authority ruled that the employer failed to provide a safe working environment, highlighting significant shortcomings in addressing employee mental health.

Noel Leeming was one of 85 New Zealand businesses that signed a joint letter urging the government to investigate the need for a Modern Slavery Act, aiming to enhance transparency in supply chains and combat modern slavery risks.

A former Noel Leeming employee, formerly under the merged Noel Leeming and The Warehouse Group structure, claimed that unconsulted administrative changes including switching email platforms, altered business cards and uniform, and reclassification of his role contributed to burnout and ultimately led to a constructive dismissal. The Employment Relations Authority ruled in favor of the employee awarding compensation over $30,000.

Noel Leeming was one of 85 New Zealand companies that signed a joint open letter, presented on 16 March 2021 at the Tango i Te Kaupae Muri conference, urging the government to investigate the need for a Modern Slavery Act. The initiative emphasizes supply chain transparency and ethical sourcing to combat modern slavery.

Noel Leeming was fined $200,000 after being convicted on eight charges under the Fair Trading Act for misleading consumers about their rights to return faulty goods. The violations occurred across multiple stores between September 2015 and January 2017, resulting in significant consumer detriment and loss of trust.

Noel Leeming was fined $200,000 after being convicted on eight charges under the Fair Trading Act for making false or misleading representations about consumer rights regarding refunds or replacements. The company has since stated that it has updated its policies and processes.