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Company Directory - MinuteClinic, LLC

Company Details - MinuteClinic, LLC

MinuteClinic, LLC Logo

MinuteClinic, LLC

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MinuteClinic, LLC operates walk-in medical clinics that provide a range of healthcare services, including urgent care, at retail locations across the United States. The clinics are designed to offer convenient, on-demand health care for common illnesses, injuries, vaccinations, and preventive services.

CCI Score

CCI Score: MinuteClinic, LLC

21.98

-0.02%

Latest Event

MinuteClinic ADA Settlement

MinuteClinic, a division of CVS Health, settled allegations of violating the Americans with Disabilities Act by failing to provide ASL interpretation services for a deaf patient. The settlement required the company to pay $5,000 and revise its policies to improve accessibility.

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SABOTEUR

MinuteClinic, LLC is currently rated as a Saboteur.

+10 to +24 CCI Score
Companies in this bracket take more subtle actions to undermine authoritarian practices. They might implement internal policies or support reforms that quietly weaken oppressive systems, contributing to change in less overt ways.

Latest Events

  • MinuteClinic ADA Settlement Logo
    JUN
    28
    2023

    MinuteClinic, a division of CVS Health, settled allegations of violating the Americans with Disabilities Act by failing to provide ASL interpretation services for a deaf patient. The settlement required the company to pay $5,000 and revise its policies to improve accessibility.

  • -40

    Labor Relations and Human Rights Practices

    March 29

    MinuteClinic repeatedly failed to provide promised American Sign Language interpretation to a deaf patient, which represents a serious neglect of disability rights and the ethical obligation to serve all communities equitably. Although the settlement includes policy reforms and staff training, the violation underscores a disregard for marginalized individuals' rights.

    CVS settles allegations that Minute Clinic violated the ADA - Bizwomen

  • DOJ Settlement Enforces ADA Improvements at MinuteClinic Logo
    JUN
    27
    2023

    The Department of Justice reached a settlement with CVS MinuteClinic requiring changes to policies to improve accessibility for deaf and hard of hearing patients, including providing free ASL interpretation services and staff training, following findings that the clinic had failed to provide adequate communication accommodations.

  • +60

    Business Practices and Ethical Responsibility

    March 29

    The settlement forces MinuteClinic to overhaul its practices regarding accessibility for disabled individuals. By mandating policy revisions, free interpreter services and staff training, the company is being held accountable for discriminatory practices, representing a corrective move toward ethical business practices that protect marginalized communities.

    DOJ demands CVS MinuteClinic improve accessibility for deaf patients in new settlement

  • +40

    Public and Political Behavior

    March 29

    The DOJ's intervention reflects robust government oversight aimed at rectifying discriminatory practices. The enforcement action not only holds the company accountable but also serves as a political signal that protecting the rights of marginalized groups, including the deaf community, is a priority.

    DOJ demands CVS MinuteClinic improve accessibility for deaf patients in new settlement

  • Settlement Enforces Accessibility Reforms at MinuteClinic Logo
    JUN
    26
    2023

    MinuteClinic, LLC reached a federal settlement agreement with the U.S. government to revise its policies and procedures to improve communication and accessibility for deaf and hard-of-hearing patients across its locations. The agreement mandates policy revisions, staff training, and clear notifications for patients to request auxiliary aids, following a complaint and investigation that revealed failures in providing ASL interpretation.

  • +70

    Labor Relations and Human Rights Practices

    March 29

    The settlement addresses a serious failure in providing effective communication to a marginalized group by enforcing revisions in policy, training, and service delivery. This corrective measure improves access to healthcare for deaf and hard-of-hearing patients and reflects a commitment to upholding human rights through better business practices.

    Federal Agreement Requires Nationwide Service Improvements at CVS MinuteClinics for Patients Who Are Deaf or Hard of Hearing

Industries

621111
Offices of Physicians (except Mental Health Specialists)
621340
Offices of Physical, Occupational and Speech Therapists, and Audiologists
621999
All Other Miscellaneous Ambulatory Health Care Services