Company Directory - Konecta
Company Details - Konecta
Konecta
WebsiteKonecta is a company specializing in customer experience solutions and digital transformation across various industries.
CCI Score
CCI Score: Konecta
41.15
-0.04%
Latest Event
Konecta Secures €150 Million Funding to Accelerate GenAI Strategy
On 14 February 2025, Konecta announced that it has secured €150 million in funding—split equally between equity and debt—to fast‐track its three-year Katalyst 2028 plan. The plan focuses on the integration of Generative AI (GenAI) solutions at scale, the launch of a new digital business unit (Konecta Digital), international expansion, and significant workforce upskilling efforts.
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DISSENTER
Konecta is currently rated as a Dissenter.
Latest Events
- FEB142025
On 14 February 2025, Konecta announced that it has secured €150 million in funding—split equally between equity and debt—to fast‐track its three-year Katalyst 2028 plan. The plan focuses on the integration of Generative AI (GenAI) solutions at scale, the launch of a new digital business unit (Konecta Digital), international expansion, and significant workforce upskilling efforts.
+20
Business Practices and Ethical Responsibility
March 28
The new funding bolsters Konecta's capacity to invest in digital innovation and workforce upskilling, reinforcing ethical business practices and improved labor relations. This proactive investment is supportive of worker development and responsible transformation in the digital era.
+15
Technology and Services Impact
March 28
The significant investment is set to accelerate the integration and roll-out of Generative AI solutions across Konecta’s operations. Enhanced technological deployment can improve customer engagement and operational efficiency, reflecting a commitment to forward-looking, tech-driven innovation.
- NOV042024
Konecta announced a three-year strategic partnership with Google Cloud to enhance its Digital Unit, integrate AI and automation into its customer experience services, modernize internal collaboration by migrating to Google Workspace, and certify up to 500 engineers in Google Cloud technologies.
+40
Business Practices and Ethical Responsibility
March 28
The partnership demonstrates progressive business practices by modernizing internal communications and upskilling employees. Transitioning to Google Workspace for a large workforce and certifying engineers highlights a commitment to ethical and forward-looking labor practices.
+50
Technology and Services Impact
March 28
By integrating Google Cloud’s AI capabilities and automation solutions, Konecta is enhancing its technological edge in customer experience. This innovative move supports improved service delivery and operational efficiency, aligning with progressive technological practices.
- OCT012023
Konecta announced a strategic partnership with Uniphore to integrate enterprise AI into customer experience solutions. This collaboration aims to drive digital transformation, improve operational efficiency, and deliver innovative, scalable solutions for global businesses.
+30
Technology and Services Impact
March 28
The alliance leverages Uniphore's advanced AI technology and Konecta's domain expertise to enhance digital transformation in customer service. This forward-thinking collaboration is seen as a progressive move that modernizes service delivery and operational efficiency without evidence of repressive technology deployment or authoritarian intent.
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation
- OCT012023
Konecta signed a Memorandum of Understanding with Egypt's Information Technology Industry Development Agency (ITIDA) to establish its regional headquarters in New Cairo and invest about $100 million over three years. This initiative is aimed at driving digital transformation, creating nearly 3,000 jobs, and setting up a Global Center of Excellence for Gen-AI.
-10
Public and Political Behavior
March 28
Konecta's government partnership with ITIDA raises concerns given Egypt's well-documented authoritarian practices. Although the collaboration aims to boost the digital economy and create jobs, engaging with a regime known for repressive tendencies could be seen as indirectly legitimizing authoritarian political behavior.
Egypt Partners with Konecta for $100M Investment in Digital Services and AI
+50
Business Practices and Ethical Responsibility
March 28
The investment’s emphasis on creating 3,000 jobs and offering joint training/upskilling programs demonstrates a strong commitment to ethical business practices, improving local labor opportunities and supporting workforce development in Egypt.
Egypt Partners with Konecta for $100M Investment in Digital Services and AI
+40
Technology and Services Impact
March 28
Konecta's pledge to invest in digital transformation areas—including AI, cybersecurity, big data, IoT, and multilingual customer services—demonstrates a progressive engagement in technology and services that can enhance innovation and global digital infrastructure.
Egypt Partners with Konecta for $100M Investment in Digital Services and AI
-10
Economic and Structural Influence
March 28
While the investment promotes economic development and technological innovation, the strategic economic collaboration with Egypt—a state with known authoritarian practices—could contribute to reinforcing the regime's control, potentially undermining democratic and transparent economic structures.
Egypt Partners with Konecta for $100M Investment in Digital Services and AI
- DEC192022
On December 19, 2022, Konecta approved a comprehensive Human Resources Framework Policy that emphasizes equal opportunity, non‐discrimination, work-life balance, occupational health and safety, and ethical behavior at work. The policy, which aligns with international human rights standards including adherence to the UN Global Compact, commits to fostering diversity and inclusion across its global operations.
+80
Labor Relations and Human Rights Practices
March 28
Konecta's HR policy demonstrates a strong commitment to labor rights and human rights practices by ensuring equal opportunity, non-discrimination, fair labor practices, and overall ethical behavior in the workplace. Such measures support progressive, anti-fascist values by prioritizing the welfare and dignity of workers and marginalized groups.
- DEC192022
On December 19, 2022, Konecta revised and approved its Policy Against Corruption and Money Laundering, reinforcing its commitment to corporate transparency, ethical business practices, and fair competition in line with international standards such as the United Nations Global Compact.
+50
Business Practices and Ethical Responsibility
March 28
Konecta's updated policy, which establishes internal controls and prevention procedures against corruption and money laundering, promotes ethical governance and transparency. This move strengthens corporate integrity and fair competition, aligning with progressive and anti-authoritarian business practices.
PDF Policy Against Corruption Money Laundering - konecta.com
- DEC192022
On December 19, 2022, Konecta published its Corporate Responsibility and Sustainability Policy outlining its commitment to ethical behavior, robust corporate governance, human capital development, social action, and environmental sustainability. The policy emphasizes non-discrimination, equal opportunities, and transparent communication, all of which support anti-authoritarian and progressive practices.
+80
Business Practices and Ethical Responsibility
March 28
The policy demonstrates a clear commitment to ethical business practices, corporate governance, and the protection of labor rights and marginalized groups. By promoting sustainability, non-discrimination, and transparency, Konecta reinforces its stance against authoritarian practices and aligns with anti-fascist values.
PDF Corporate Responsibility and Sustainability Policy - konecta.com
- DEC192022
On December 19, 2022, Konecta released its Human Rights Policy, detailing its commitment to upholding international human rights standards through robust measures against discrimination, forced labor, and exploitation, and by ensuring a safe, inclusive, and respectful working environment.
+80
Labor Relations and Human Rights Practices
March 28
Konecta's comprehensive Human Rights Policy demonstrates a strong commitment to upholding labor rights and promoting a safe, discrimination-free work environment. The policy's clear measures against harassment, forced labor, and discrimination represent proactive steps toward ensuring corporate accountability and supporting human rights, which is positive from an anti-fascist, progressive perspective.
Industries
- 54151
- Computer Systems Design and Related Services
- 56111
- Office Administrative Services
- 56142
- Telephone Call Centers