Company Directory - Klarna Bank AB
Company Details - Klarna Bank AB
Klarna Bank AB
WebsiteStockholm, Sweden
Klarna is a Swedish fintech company that offers buy now, pay later services along with a range of digital payment solutions for consumers and merchants. Recently, it filed for a U.S. IPO, marking its transition towards a publicly traded status.
CCI Score
CCI Score: Klarna Bank AB
-0.47
0.01%
Latest Event
Klarna Class Action Lawsuit for Deceptive Fees
On April 28, 2025, a class action lawsuit was filed in a California federal court alleging that Klarna misleads consumers—particularly targeting young and low-income individuals—by omitting disclosure of hidden fees related to its Buy Now, Pay Later service. The suit claims that the company's deceptive marketing results in unexpected bank overdraft fees, disproportionately affecting vulnerable communities.
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BYSTANDER
Klarna Bank AB is currently rated as a Bystander.
Latest Events
- APR282025
On April 28, 2025, a class action lawsuit was filed in a California federal court alleging that Klarna misleads consumers—particularly targeting young and low-income individuals—by omitting disclosure of hidden fees related to its Buy Now, Pay Later service. The suit claims that the company's deceptive marketing results in unexpected bank overdraft fees, disproportionately affecting vulnerable communities.
-80
Business Practices and Ethical Responsibility
March 31
The lawsuit alleges that Klarna engages in unethical business practices by misrepresenting the true costs of its Buy Now, Pay Later service, thereby exploiting economically disadvantaged consumers. Such deceptive practices undermine corporate accountability and consumer trust, marking a negative impact from a business ethics perspective.
Klarna Class Action Alleges 'Buy Now, Pay Later' Claim Misleads Customers
- APR042025
Klarna has postponed its planned IPO citing economic risks and market turbulence triggered by President Trump's executive order imposing reciprocal tariffs. The decision underscores the adverse impacts of authoritarian economic policies on market stability and investor confidence.
- APR012025
The article notes that online lender Klarna, along with other companies like Hinge Health and StubHub, has recently filed a prospectus as part of a wave of IPO filings in the tech sector. This filing appears to be a routine move in adapting to a re-emerging public markets environment, with no clear indications of political maneuvering or efforts to undercut authoritarian influences.
- MAR312025
Klarna's partnership with DoorDash to offer a Buy Now, Pay Later option for groceries is being criticized for potentially exploiting financially vulnerable consumers during economically hard times. Critics argue that while marketed as a convenient payment solution, the service encourages overspending and deep indebtedness among people already facing economic precarity.
- DEC312024
Klarna Bank AB spent $520,000 on lobbying in 2024, indicating efforts to influence political decision‐making that may undermine democratic accountability.
-30
Political Contributions and Lobbying Efforts
March 25
Klarna Bank AB's spending of $520,000 on lobbying activities in 2024 signals a corporate effort to influence political processes. From an anti-fascist perspective, such lobbying can be seen as a tactic to shape policies in favor of corporate interests, potentially undermining democratic regulation. This activity could contribute to a political environment conducive to authoritarian practices by curbing transparency and accountability in governance.
- DEC312024
OpenSecrets data reveals that Klarna Inc spent $520,000 on lobbying in 2024, indicating its active effort to influence federal policy in ways that may favor corporate interests over democratic accountability.
-60
Political Contributions and Lobbying Efforts
March 31
Klarna Inc's expenditure of $520,000 on federal lobbying in 2024 demonstrates an active engagement in shaping policy. Such political influence can contribute to power imbalances that compromise the interests of marginalized communities, reinforcing corporate priorities at the expense of democratic processes.
- DEC212024
Klarna’s 2023 ESG Report details its comprehensive efforts towards environmental sustainability, robust corporate governance, ethical labor practices, and transparent political engagement. The report emphasizes fair treatment of employees and suppliers, adherence to human rights standards and responsible political advocacy, showcasing a commitment that aligns with anti-fascist and democratic principles.
+60
Public and Political Behavior
March 20
In the Public and Political Behavior category, Klarna demonstrates high transparency and ethical conduct. The report shows that the company avoids aggressive political contributions and maintains clear, responsible engagement with political stakeholders. Its measured spending on public affairs and non-affiliation with extremist groups support a positive standing against authoritarian influences.
+90
Business Practices and Ethical Responsibility
March 20
Under Business Practices and Ethical Responsibility, Klarna exhibits robust commitment to corporate ethics, transparency, and adherence to labor and human rights standards. The ESG report highlights comprehensive measures regarding diversity, inclusion, supplier conduct, and employee welfare, underscoring a strong ethical framework that resists exploitation and any oppressive practices.
+80
Technology and Services Impact
March 20
In the Technology and Services Impact category, Klarna leverages advanced fintech solutions that empower consumers and enhance transparency. The report underscores the use of digital tools, such as the CO₂e emissions tracker, which serve to inform and engage consumers in sustainable purchasing decisions, rather than enabling repressive technologies.
+70
Economic and Structural Influence
March 20
For Economic and Structural Influence, Klarna maintains a significant market position while ensuring its practices remain transparent and regulated. The ESG disclosures reflect ethical financial management, fair tax practices, and a commitment to societal engagement, which collectively mitigate risks associated with economic power and structural influence.
- DEC192024
The article details Klarna's aggressive lobbying efforts, questionable business practices including debt sales and minimal human support, and attempts to undermine regulatory oversight. These actions raise concerns regarding corporate complicity in subverting consumer protection measures and, by extension, democratic oversight.
-70
Political Contributions and Lobbying Efforts
March 25
Klarna spent $570,000 lobbying on financial technology issues and BNPL regulations in 2024, indicative of efforts to block meaningful consumer protection measures. This aggressive lobbying suggests an active political influence aimed at preserving their business model, with significant implications for regulatory oversight and democratic accountability.
'Buy Now, Pay Later' Companies Are an Unregulated Racket - Jacobin
-50
Business Practices and Ethical Responsibility
March 25
Klarna's business practices, including reliance on automated support systems, selling small consumer debts to collections, and introducing subscription models that obscure additional fees, contribute to consumer financial harm and a lack of transparency. These practices compromise ethical responsibility and disproportionately impact financially vulnerable users.
'Buy Now, Pay Later' Companies Are an Unregulated Racket - Jacobin
-40
Regulatory Capture
March 25
The coordinated efforts by Klarna and industry groups to challenge regulatory measures—such as the Consumer Financial Protection Bureau's interpretive rule—demonstrate regulatory capture. By attempting to preserve a self-serving operational environment, Klarna undermines efforts to enforce fair, accountable business practices.
'Buy Now, Pay Later' Companies Are an Unregulated Racket - Jacobin
- DEC122024
Klarna Bank AB has been fined $43M by the Swedish Financial Supervisory Authority for violating anti-money laundering regulations. This event reflects serious lapses in the company's business practices and ethical responsibilities, raising concerns about the overall integrity and accountability of its operations.
-50
Business Practices and Ethical Responsibility
March 25
The fine imposed on Klarna for violating money laundering regulations suggests a systemic failure in adhering to legal and ethical business practices. Such non-compliance undermines public trust and highlights the company’s neglect of robust internal controls, directly contributing to a negative impact on its ethical responsibility profile.
Credit giant Klarna fined $43M for violating money laundering rules
- DEC122024
Klarna Bank AB was fined 500 million krona ($50 million) for failing to assess the risks of money laundering and terrorist financing, revealing significant deficiencies in its risk management and due diligence procedures. This incident raises concerns regarding the company's ethical business practices and its impact on public trust in financial regulation.
-70
Business Practices and Ethical Responsibility
March 25
The regulatory fine imposed on Klarna for anti-money laundering compliance failures highlights severe shortcomings in risk management and due diligence. This breach in ethical business practices undermines the integrity and accountability expected of financial institutions, thereby indirectly contributing to systemic risks that authoritarian regimes might exploit.
Swedish Fintech Company Fined for Anti-Money Laundering Failures
-30
Public and Political Behavior
March 25
Klarna's failure to enforce adequate anti-money laundering safeguards not only breaches regulatory standards but also erodes public trust in financial institutions. This neglect of public responsibility compromises the integrity of the financial system and contributes to an environment where authoritative tendencies can take root.
Swedish Fintech Company Fined for Anti-Money Laundering Failures
- DEC112024
Klarna Bank AB was fined 500 million kronor ($45 million) by Swedish financial regulators for significant deficiencies in its anti-money laundering practices. The investigation revealed that the company failed to assess how its products could be exploited for money laundering or terrorist financing, indicating a serious lapse in ethical and regulatory compliance.
-50
Business Practices and Ethical Responsibility
March 25
Klarna Bank AB’s failure to implement robust anti-money laundering controls represents a significant breach of business practices and ethical responsibility. The fine highlights the company’s inability to prevent its services from being used for illicit financial activities, which can indirectly contribute to the empowerment of authoritarian actors who may exploit such financial channels. This regulatory failure undermines corporate integrity, diminishing public trust.
Klarna Fined $45 Million by Swedish Watchdog Over AML Fails (1)
- DEC112024
Klarna was fined $50 million and reprimanded by Sweden's financial regulator for violating anti-money laundering rules, reflecting a breach in corporate ethical responsibilities.
-40
Business Practices and Ethical Responsibility
March 31
The fine imposed by the Swedish financial regulator for breaking anti-money laundering rules highlights a serious lapse in business practices and ethical responsibility. Such regulatory breaches undermine corporate accountability and signal disregard for established financial safeguards that protect the public, aligning with concerns over unethical corporate behavior.
Klarna fined $50 million and reprimanded by Swedish regulator - Financial Times
- DEC112024
On December 11, 2024, Sweden’s Financial Supervisory Authority fined Klarna Bank approximately $46 million for significant lapses in its anti-money laundering framework, raising serious concerns about its due diligence and risk assessment practices that could inadvertently expose financial networks to exploitation by extremist elements.
-50
Business Practices and Ethical Responsibility
March 25
Klarna Bank's inadequate AML compliance measures, including a failure to properly assess risks and implement comprehensive due diligence procedures, indicate a concerning oversight in business practices and ethical responsibility. This negligence could facilitate the misuse of its financial products for money laundering or even the financing of extremist ventures, thus contributing indirectly to structures that may bolster authoritarian tendencies.
Sweden’s Klarna Bank fined $46 million for breaking anti-money laundering rules
- OCT242024
Klarna shareholders approved the ousting of board director Mikael Walther by a vote of 87%, following internal disputes over governance decisions and a controversial bonus plan. The removal of Walther, who served as an independent voice on the board, highlights ongoing tensions among company leadership and raises concerns about increasing consolidation of power within Klarna’s governance structure.
-50
Public and Political Behavior
March 31
The decision to oust an independent board member represents a move toward consolidating power within Klarna’s leadership, potentially reducing internal checks and balances. From an anti-fascist perspective, diminishing independent oversight can be seen as fostering authoritarian tendencies within corporate structures, thus earning a negative score in the Public and Political Behavior category.
Klarna Shareholders Vote to Oust Director Amid Board Tension
- FEB292024
Klarna Bank AB’s board has agreed to remove Mikael Walther, an ally of co-founder Victor Jacobsson, in the midst of a prolonged internal governance dispute as the firm readies itself for a potential IPO.
+30
Executive Political Engagement
March 31
The decision to oust Walther—an influential confidant of co-founder Jacobsson—signals a move toward increased board independence and accountability, reducing risks of concentrated and potentially autocratic decision-making. This governance shift is viewed through an anti‑fascist lens as a positive step toward curtailing undue internal power and fostering ethical leadership.
- NOV062023
Klarna reached a last-minute collective bargaining agreement with major trade unions, averting an anticipated strike at its Stockholm headquarters. The deal, which covers enhanced employee rights and union collaboration, is seen as a progressive model for the tech sector and could influence similar actions globally.
+80
Labor Relations and Human Rights Practices
March 31
Klarna's agreement with trade unions to avoid a strike represents an important win for employee rights and collective bargaining. By engaging constructively with unions, the firm enhances labor conditions and sets a progressive precedent within the tech industry, aligning with anti-authoritarian and pro-worker values.
- NOV062023
Klarna reached a collective bargaining agreement with major Swedish unions that averted a planned strike at its headquarters, reinforcing strong labor rights and setting a positive precedent for tech companies in union engagement.
+80
Labor Relations and Human Rights Practices
March 25
By agreeing to a Collective Bargaining Agreement with unions, Klarna has taken a progressive step towards respecting worker rights and labor representation. This move not only prevented disruptive strike action but also underscores the company's commitment to ethical labor practices—a key factor in resisting authoritarian management practices and fostering democratic workplace relations.
- NOV062023
Klarna, the Swedish fintech specializing in buy now, pay later solutions, has successfully finalized a collective bargaining agreement with the Financial Sector Union of Sweden and labor unions, marking a significant shift in its labor relations approach. CEO Sebastian Siemiatkowski, previously opposed to unionization, now supports union involvement as the company prepares for its $15 billion stock listing.
+80
Labor Relations and Human Rights Practices
November 6
Klarna’s successful negotiation and finalization of the collective bargaining agreement represents a progressive move in its labor relations. This development, marking a dramatic reversal from previous anti-union stances, underscores the company's commitment to enhancing workers' rights and aligns with anti-fascist principles by supporting fair labor practices.
Klarna finalizes collective bargaining agreement, prepares for $15 billion listing
- NOV062023
Klarna reached a last-minute collective bargaining agreement with trade unions, averting a planned strike and reinforcing union rights and labor standards in the tech sector.
+80
Labor Relations and Human Rights Practices
March 19
Klarna's agreement with major trade unions to secure a collective bargaining deal and avert a strike demonstrates a strong commitment to upholding labor rights and fostering an inclusive work environment. By embracing union negotiations, Klarna sets a positive precedent in an industry where tech companies often resist unionization, aligning itself with progressive values that counter authoritarian and exploitative labor practices.
- NOV042023
Klarna has successfully signed a collective bargaining agreement with Swedish unions, averting a potential historic strike and reinforcing its commitment to labor rights. This development underscores a positive labor relations practice, aligning with stronger employee engagement and collective negotiation norms.
+80
Labor Relations and Human Rights Practices
March 25
The agreement reflects a commitment to uphold labor rights and enhance worker conditions by engaging in constructive negotiations with labor unions. By choosing to sign the collective bargaining agreement, Klarna has demonstrated a proactive approach in addressing employee concerns and avoiding contentious industrial actions. This positive step supports ethical business practices, contributing favorably towards labor relations and reinforcing the Swedish model of collective negotiation.
Historic strike called off after Klarna agrees to collective bargaining agreement
- NOV032023
Klarna resolved a labor dispute by agreeing to join the Banks Employer Organisation and sign a Collective Bargaining Agreement with Finansförbundet and Saco, thereby averting a planned strike over concerns regarding worker protections.
+75
Labor Relations and Human Rights Practices
March 31
Klarna’s decision to sign a Collective Bargaining Agreement represents a strong move towards enhancing worker rights and ensuring better labor practices. The agreement avoids a potential strike, demonstrating a commitment to addressing employee concerns and aligning with progressive, worker-friendly policies.
Swedish fintech Klarna dodges a strike after reaching agreement with workers
- NOV032023
Klarna negotiated and signed a collective agreement with Swedish unions, Engineers of Sweden and Unionen, after a standstill in negotiations. The agreement averted an impending strike and has been portrayed as a step toward strengthening workers' influence and enhancing labor conditions.
+60
Labor Relations and Human Rights Practices
March 31
Klarna's signing of a collective agreement with Swedish union representatives, following contentious negotiation sessions and postponements, directly improved labor relations and worker influence within the company. This move aligns with fair labor practices and social responsibility principles, making it a progressive, anti-authoritarian development despite previous negotiation challenges.
Klarna Avoids Strike Following Agreement With Swedish Unions
- NOV032023
Klarna reached a collective agreement with Swedish unions to avert a strike after a period of contentious negotiations. While the deal is being hailed as a win for labor rights and social responsibility, earlier reports of canceled negotiation sessions and threats of lockouts raise concerns about the company's labor practices.
+20
Labor Relations and Human Rights Practices
March 25
Klarna's agreement with its unionized workforce marks a moderately positive step for labor rights, averting the immediate threat of a strike. However, the process was marred by reports of postponed negotiations and instances of managerial intimidation (e.g., warnings of lockouts). From an anti-fascist perspective, while the final outcome is a step in the right direction, the earlier practices highlight underlying issues in labor relations.
Klarna Avoids Strike Following Agreement With Swedish Unions
- OCT262023
Klarna Bank AB is facing a potential strike at its Swedish headquarters as two employee unions threaten industrial action if a new collective bargaining agreement is not reached. This situation highlights significant concerns regarding the company's labor relations and the treatment of its workforce.
-50
Labor Relations and Human Rights Practices
March 19
The threat of a strike by Swedish unions underscores considerable issues in Klarna's labor relations and human rights practices. The potential breakdown in collective bargaining indicates that the company may not be adequately addressing worker concerns, which is concerning from both an ethical and anti-fascist perspective. Effective adherence to labor rights is a key factor in resisting authoritarian labor practices.
- OCT262023
Klarna Bank AB faces a potential strike at its Swedish headquarters as two major unions demand a collective bargaining agreement. This labor unrest highlights significant issues in worker treatment and union relations, raising concerns about the company's commitment to fair labor practices.
-50
Labor Relations and Human Rights Practices
March 25
The looming strike threat reported from Sweden reflects deep issues in Klarna's labor relations and commitment to worker rights. The inability to reach an agreement with the Unionen and Swedish Engineering unions points to systemic challenges in ensuring fair labor practices and proper support for unionized workers. Such disputes can be seen as contributing to broader patterns of neglecting workers' welfare, aligning with concerns over corporate complicity in undermining labor rights.
- OCT262023
Trade unions Unionen and Sveriges Ingenjörer have initiated strike action against Klarna Bank AB following failed negotiations on a collective agreement. This labor dispute highlights concerns regarding Klarna's treatment of its workforce and raises questions about its commitment to fair labor practices.
-60
Labor Relations and Human Rights Practices
March 25
The strike action against Klarna, spurred by failed collective bargaining efforts, indicates significant deficiencies in labor relations and worker rights. This event suggests that Klarna may be compromising on ethical labor practices, thereby potentially contributing to a broader corporate culture that disregards the protections afforded to workers. Such practices are concerning from an anti-fascist perspective that advocates for robust worker rights and fair labor policies.
- OCT262023
Swedish trade unions have issued a strike warning at Klarna's Stockholm head office after negotiations for a collective bargaining agreement broke down. The unions are demanding improved working conditions, greater worker influence, and stable conditions, a move seen as an effort to secure basic rights for employees.
+80
Labor Relations and Human Rights Practices
March 31
The unions' threat to strike reflects a strong push for improved labor relations and enhanced collective bargaining, aligning with progressive values that protect worker rights. Their actions challenge corporate resistance and support democratic and fair labor practices.
- OCT262023
Swedish trade unions have threatened to strike after protracted negotiations with Klarna broke down over collective bargaining agreements. This event underscores concerns over the company’s labor practices, as its management dismisses the need for union-backed labor protections despite mounting employee demands.
-50
Labor Relations and Human Rights Practices
March 25
Klarna's refusal to engage constructively with Swedish trade unions and its dismissal of collective bargaining agreements reflect a broader pattern of prioritizing corporate flexibility over employee rights. This disregard for robust labor protections contributes negatively to its compliance with fair labor practices, which is concerning from an anti-fascist and workers' rights perspective.
- OCT012023
Trade union Unionen has initiated a lawsuit in the Labor Court against Klarna, seeking over one million kroner in damages for alleged violations of the co‐determination act. The case, detailed in a press release and reported by Ground News, underscores serious concerns over Klarna's adherence to workers' rights and fair labor practices.
-70
Labor Relations and Human Rights Practices
March 31
The lawsuit by Unionen highlights a significant failure to uphold worker rights by allegedly violating the co-determination act. This action, which affects a large number of union members, reflects poorly on Klarna's labor practices, indicating a disregard for ethical and fair labor standards.
- OCT012023
Klarna was fined $50 million and reprimanded by Sweden's financial regulator for breaking anti‐money laundering rules, exposing lapses in its business practices and ethical responsibilities ahead of its anticipated public listing.
-40
Business Practices and Ethical Responsibility
March 25
The regulatory fine and reprimand by the Swedish financial authority indicate significant shortcomings in Klarna's adherence to anti‐money laundering protocols. This event highlights lapses in ethical business practices which undermine consumer trust and corporate accountability. From an anti-fascist perspective, such regulatory breaches facilitate environments where corporate misconduct may indirectly empower authoritarian practices by disregarding established consumer protection policies.
Klarna fined $50 million and reprimanded by Swedish regulator - Financial Times
- FEB232023
Klarna’s 2023 Modern Slavery Statement outlines robust measures to prevent modern slavery and human trafficking within its business and supply chains. The statement emphasizes clear policies, mandatory training for employees, a strict supplier code of conduct, and continuous risk assessment to ensure ethical practices.
+80
Labor Relations and Human Rights Practices
March 20
Klarna demonstrates a strong commitment to labor rights and human dignity. The statement highlights comprehensive training and guidelines ensuring that modern slavery and human trafficking are actively prevented. These proactive measures reflect positive labor relations and respect for human rights.
+80
Supply Chain Ethics
March 20
The statement reveals robust supply chain ethics, including a stringent supplier code of conduct, continuous risk assessment procedures, and active measures to ensure that suppliers adhere to ethical business practices. Klarna’s approach to managing its supply chain significantly minimizes the risk of modern slavery.
- DEC312022
Reports from OpenSecrets indicate that Klarna Inc spent $480,000 on lobbying efforts in 2022, raising concerns about the company’s role in influencing political processes that may support authoritarian policies.
-50
Political Contributions and Lobbying Efforts
March 25
OpenSecrets data shows Klarna Inc spent $480,000 on lobbying in 2022. This significant expenditure highlights the company's active involvement in political lobbying, which can be used to influence policy in ways that may undermine democracy and support authoritarian practices. Such activities are particularly concerning from an anti-fascist perspective, as they enable the concentration of corporate power over political decision-making.
- DEC072022
Klarna's press release welcomes the newly reached political agreement on the European Consumer Credit Directive, emphasizing the importance of proportional regulation, transparent consumer practices, and responsible credit offerings that protect users. The statement reflects Klarna’s commitment to fostering a fair regulatory landscape that avoids authoritarian overreach in financial policies.
+40
Public and Political Behavior
March 20
Klarna expressed positive support for the political agreement on consumer credit regulation, underscoring a dedication to transparency and balanced consumer protection. Their stance promotes a regulatory environment that avoids heavy-handed, authoritarian measures, reinforcing a commitment to fair governance in financial services.
Klarna comment: Klarna welcomes political agreement on consumer credit
+40
Business Practices and Ethical Responsibility
March 20
Klarna's approach of promoting responsible and transparent credit practices, including thorough consumer creditworthiness assessments and clear repayment plans, demonstrates ethical business practices. The company advocates for regulatory reforms that protect consumers without unnecessarily restricting innovation, aligning with anti-authoritarian principles.
Klarna comment: Klarna welcomes political agreement on consumer credit
- MAR252022
Klarna's published Modern Slavery and Human Trafficking Statement outlines robust controls in its supply chains and internal policies, including employee training and a binding Supplier Code of Conduct, aimed at preventing modern slavery and human trafficking.
+70
Labor Relations and Human Rights Practices
March 20
Klarna's statement includes significant measures regarding labor relations and human rights practices, such as mandatory employee training on modern slavery, internal reporting mechanisms, and safeguards to prevent exploitation. While the focus of the document is primarily on supply chain ethics, the emphasis on employee awareness and internal compliance contributes positively to labor rights standards.
+85
Supply Chain Ethics
March 20
The statement details a comprehensive approach to supply chain ethics through the implementation of a Supplier Code of Conduct, rigorous supplier due diligence, contractual obligations, and ongoing risk assessments. These measures demonstrate Klarna's proactive stance in ensuring that its supply chain is free from practices of modern slavery and human trafficking.
- DEC172021
POLITICO reported that Klarna, the Swedish 'buy now, pay later' provider, has hired its first lobbyists in Washington, signaling a move to influence regulatory policies that may compromise democratic accountability.
-50
Political Contributions and Lobbying Efforts
March 25
Klarna's decision to hire its first Washington lobbyists represents a proactive engagement in the political arena aimed at shaping financial regulation. Viewed through an anti-fascist lens, this political contribution and lobbying effort is concerning as it may serve to skew policy-making in favor of corporate interests and undermine the democratic process, thereby indirectly supporting authoritarian practices.
- OCT142021
Klarna has released an updated Supplier Code of Conduct that underscores its commitment to upholding international human rights, enforcing robust labor rights, and ensuring ethical supply chain practices. The document outlines strict standards for non-discrimination, workplace safety, fair labor practices, and environmental responsibility among its suppliers.
+80
Labor Relations and Human Rights Practices
March 20
Klarna’s Supplier Code of Conduct emphasizes adherence to international human rights standards and labor rights, including non-discrimination, safe working conditions, and fair employment practices. This strong commitment to ensuring that suppliers maintain high labor standards reflects positively on Klarna's business practices.
+75
Supply Chain Ethics
March 20
The code reinforces supply chain ethics by mandating that all suppliers uphold rigorous standards in human rights, environmental practices, and anti-corruption, ensuring that the products and services delivered to Klarna are compliant with international ethical norms. Such proactive measures reduce risks associated with unethical labor practices and supply chain abuses.
- MAR012021
Klarna has established an Influencer Council aimed at developing best practices and clear guidelines for influencer advertising, enhancing transparency and consumer protection in financial guidance.
+80
Media Influence and Propaganda
March 20
Klarna’s initiative to form an Influencer Council is a proactive measure to establish transparent advertising guidelines. By clarifying the use of sponsored content and ensuring that influencers clearly disclose commercial relationships, Klarna enhances consumer protection and accountability. This effort reduces the risk of deceptive marketing practices and contributes positively against authoritarian misuse of media influence.
- FEB032021
A Politico article highlights concerns over Klarna's buy now, pay later model in Sweden, alleging that the company misleads consumers about associated risks and mishandles customer data, potentially pushing consumers into unsustainable debt.
-40
Business Practices and Ethical Responsibility
March 25
Klarna has been accused of misleading consumers regarding the risks of its buy now, pay later services, contributing to consumer debt and undermining ethical business practices. This raises serious concerns about its adherence to responsible financial practices and transparency in its operations, especially as regulatory bodies in Sweden have introduced rules that the company appears not to be following.
Payment giant Klarna faces scrutiny over ‘buy now, pay later’ practices
- FEB032021
An article published on February 3, 2021, reports that Klarna is under scrutiny for its buy now, pay later practices. Consumer advocates in Sweden accuse the company of misleading customers about the risks involved, including inadequate communication about debt accumulation and mishandling of customer data.
-40
Business Practices and Ethical Responsibility
March 31
Klarna is accused of misleading consumers by downplaying the risks of its installment payment system, thereby potentially driving vulnerable customers into unmanageable debt. This unethical practice falls under problematic business practices and ethical responsibility as it prioritizes profit over consumer protection.
Payment giant Klarna faces scrutiny over ‘buy now, pay later’ practices
-30
Technology and Services Impact
March 31
The scrutiny extends to claims that Klarna has mishandled customer data, reflecting negligence in managing technological aspects of its financial services. This raises concerns about the ethical implications of its technology and services impact, particularly in terms of consumer privacy and data protection.
Payment giant Klarna faces scrutiny over ‘buy now, pay later’ practices
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