Indira Gandhi International Airport

Delhi, India

1 Locations

Indira Gandhi International Airport (IGI) is the primary airport serving Delhi, India. It handles a substantial volume of domestic and international flights and is a major hub for travelers in India. With various terminals catering to different airlines and services, IGI plays a crucial role in both passenger and cargo transportation, focusing on enhancing customer experience and operational efficiency.

CCI Score

30.60

-0.13% May 31

Latest Event

Regulatory Clearance of Anti-Competitive Allegations

The Competition Commission of India dismissed allegations of anti-competitive practices against Indira Gandhi International Airport, confirming that parking and lounge service contracts were awarded through competitive bidding under the OMDA agreement.

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DISSENTER

Indira Gandhi International Airport is currently rated as a Dissenter.

+25 to +44 CCI Score

These companies are vocal in their opposition to authoritarian regimes. They publicly criticize oppressive policies and engage in advocacy efforts to promote accountability and transparency, even if their actions aren’t as extensive as those of Moral Leaders.

Latest Events

MAR

22

2025

Regulatory Clearance of Anti-Competitive Allegations
39.23

The Competition Commission of India dismissed allegations of anti-competitive practices against Indira Gandhi International Airport, confirming that parking and lounge service contracts were awarded through competitive bidding under the OMDA agreement.
+40

Business Practices and Ethical Responsibility

April 20

The regulatory review confirmed that the airport adhered to established competitive bidding procedures for awarding service contracts, demonstrating ethical business practices. Although allegations of anti-competitive behavior were raised by an NGO, the CCI's dismissal of these claims reinforces the airport's commitment to transparent and fair competitive practices.

CCI dismisses allegations of anti-competitive practices against GMR Airports
MAR

06

2025

Delhi Airport Launches AI Airside Management System
39.06

Delhi Airport, operated by GMR Airports, introduced the Unified Total Airside Management (UTAM) system, an AI-enabled platform that integrates real-time data to monitor aircraft movements, ground service equipment, and vehicle activity, aiming to enhance operational efficiency, safety, and passenger experience.
+40

Technology and Services Impact

April 20

The implementation of the UTAM system demonstrates a positive use of advanced AI, machine learning, IoT, and radar technologies to efficiently manage airport operations. While the system includes real-time tracking features typically associated with surveillance, its primary goal is operational transparency and safety rather than repressive oversight, aligning with anti-authoritarian and progressive practices.

India’s Delhi Airport launches AI-powered airside management system
MAR

04

2025

Delhi Airport Launches AI-Powered Airside Management System
39.04

Delhi International Airport, managed by DIAL, has introduced the Unified Total Airside Management (UTAM) system, an AI-enabled platform that integrates real-time data to track aircraft, ground support equipment, and vehicle activity, enhancing operational efficiency and safety while reducing flight delays.
+40

Technology and Services Impact

April 20

The launch of the UTAM system represents a progressive use of technology to improve safety, transparency, and operational efficiency at the airport. By leveraging AI, ML, and IoT, the system aids in real-time decision-making without resorting to repressive surveillance measures, thereby supporting advancements that benefit public safety and operational excellence.

Delhi Airport AI Platform: Delhi airport launches new AI-enabled ...
MAR

04

2025

Launch of AI-Enabled Operational System at Delhi Airport
39.04

Indira Gandhi International Airport has implemented an AI-enabled system, Unified Total Airside Management (UTAM), to streamline airside operations by tracking real-time data from aircraft, vehicles, and equipment. This system, developed in collaboration with Akasa Air, aims to prevent delays, optimize turnaround times, and improve overall safety and coordination among operational stakeholders.
+40

Technology and Services Impact

April 20

The introduction of the UTAM system leverages advanced AI, IoT, and radar technologies to enhance operational efficiency and safety at the airport. This technological advancement is a progressive move that improves transparency and coordination without exhibiting features typically associated with authoritarian surveillance. It reflects a commitment to modernizing infrastructure while supporting the welfare of both passengers and ground teams.

Delhi airport gets AI-enabled system to streamline operations
DEC

29

2023

Indira Gandhi International Airport Collaborates to Thwart Human Trafficking Operation
56.77

On December 29, 2023, authorities including the Central Industrial Security Force and Delhi Airport Authority, in collaboration with Indira Gandhi International Airport, acted swiftly to intercept a human trafficking attempt. The operation led to the arrest of four Air India SATS staff and one passenger, with implicated staff suspended pending further legal action.
+70

Public and Political Behavior

April 20

The airport’s collaboration with law enforcement agencies to apprehend individuals involved in human trafficking demonstrates a proactive stance in safeguarding vulnerable populations and upholding public safety, aligning with anti-authoritarian and progressive values.

Four Air India staffers, one passenger arrested in Delhi airport for alleged human trafficking
+60

Business Practices and Ethical Responsibility

April 20

The immediate suspension of airport personnel implicated in facilitating travel with dubious documentation and the clear cooperation with security forces reflects strong ethical management and accountability in airport operations.

Four Air India staffers, one passenger arrested in Delhi airport for alleged human trafficking
DEC

27

2023

Collaboration to Combat Human Trafficking at IGI Airport
22.06

On December 27, 2023, in a coordinated effort involving the Delhi Airport Authority, CISF, and the airline operator AISATS, actions were taken at Indira Gandhi International Airport to uncover and disrupt a human trafficking racket. As part of the operation, four airline staff members were suspended after their alleged involvement in facilitating illegal migration was uncovered.
+30

Public and Political Behavior

April 20

Indira Gandhi International Airport, through its affiliation with the Delhi Airport Authority and in collaboration with law enforcement (CISF), demonstrated proactive public and political behavior by taking steps against criminal activities, including human trafficking. This coordinated effort reflects a commitment to public safety and the rejection of any complicity in authoritarian abuses.

Airlines staff suspended after arrest over involvement in human trafficking at Delhi airport
+20

Business Practices and Ethical Responsibility

April 20

By supporting and facilitating an investigation that led to the suspension of staff allegedly involved in human trafficking, the airport underscores its commitment to ethical responsibility and the upholding of human rights standards in its operations.

Airlines staff suspended after arrest over involvement in human trafficking at Delhi airport
OCT

05

2023

Dismissal of Anti-Competitive Allegations at IGI
-7.34

The Competition Commission of India dismissed allegations of anti-competitive practices related to contract awards at Indira Gandhi International Airport. The regulator found that the tender fees, including a 13% charge, were a continuation of existing practices applied uniformly across service providers, thereby adhering to competitive guidelines.
-10

Public and Political Behavior

April 20

The dismissal, involving multiple government agencies, raises concerns about potential regulatory capture and the prioritization of corporate interests over public accountability. Such dynamics can subtly reinforce a power imbalance that undermines fair public policy.

CCI Dismisses Anti-Competitive Allegations Against GMR Airports
-10

Business Practices and Ethical Responsibility

April 20

Allegations of monopolistic practices in the awarding of service contracts point to potential issues in business ethics and transparency. Although the charges were dismissed as standard practice, the underlying concerns about equitable procedures remain.

CCI Dismisses Anti-Competitive Allegations Against GMR Airports
-5

Economic and Structural Influence

April 20

By dismissing the allegation as a mere continuation of established fees, the decision may inadvertently support an environment of market concentration, limiting competition and enabling economic power to remain unchecked.

CCI Dismisses Anti-Competitive Allegations Against GMR Airports
OCT

01

2023

CCI Dismisses Anti-Competitive Allegations Against Delhi Airport
16.93

The Competition Commission of India dismissed allegations of anti-competitive practices against GMR Airports and Delhi International Airport Ltd for the awarding of parking and lounge service contracts at Indira Gandhi International Airport. The regulator confirmed that contracts were awarded through a competitive bidding process under the OMDA agreement.
+20

Business Practices and Ethical Responsibility

April 20

The regulator’s dismissal of anti-competitive allegations indicates that the company adhered to fair and transparent contract awarding procedures, reinforcing ethical business practices. This outcome supports a competitive market environment and demonstrates responsible management oversight.

Competition Commission of India dismisses allegations of anti-competitive practices against GMR Airports