HDFC Bank Ltd.

Mumbai, India

5000 Locations

HDFC Bank is one of India's leading private sector banks, offering a wide range of banking services including credit cards, personal loans, and investment products. It is known for its strong customer service and extensive branch network.

CCI Score

38.65

-29.32% June 29

Latest Event

HDFC Bank Revises Credit Card Fees

HDFC Bank announced a revision of its credit card fee structure effective July 2025, introducing a 1% transaction fee (capped at Rs 4,999/month) and adjustments to reward points on gaming spends. These changes may reduce customer benefits and could disproportionately impact marginalized consumers.

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DISSENTER

HDFC Bank Ltd. is currently rated as a Dissenter.

+25 to +44 CCI Score

These companies are vocal in their opposition to authoritarian regimes. They publicly criticize oppressive policies and engage in advocacy efforts to promote accountability and transparency, even if their actions aren’t as extensive as those of Moral Leaders.

Latest Events

JUL

01

2025

HDFC Bank Revises Credit Card Fees
-20.00

HDFC Bank announced a revision of its credit card fee structure effective July 2025, introducing a 1% transaction fee (capped at Rs 4,999/month) and adjustments to reward points on gaming spends. These changes may reduce customer benefits and could disproportionately impact marginalized consumers.
APR

15

2024

HDFC Bank Releases Human Rights Statement
70.90

On April 15, 2024, HDFC Bank published its Human Rights Statement, reiterating its commitment to international human rights principles, ethical labor practices, and non-discrimination policies in its operations and workplace.
+80

Labor Relations and Human Rights Practices

June 29

HDFC Bank's detailed statement commits to upholding human rights and ensuring safe, non-discriminatory labor practices. The clear condemnation of forced labor, child labor, and any form of abuse reflects a strong ethical stance, supporting worker rights and marginalized groups. This positions the bank as taking progressive, anti-authoritarian measures in its business practices.

Human Rights Statement
JUN

05

2023

HDFC Bank Suspends Officer for Abusive Behavior
65.04

On June 5, 2023, HDFC Bank suspended an officer in Kolkata for allegedly engaging in unruly behavior and verbally abusing colleagues during an internal meeting. The bank reaffirmed its zero-tolerance policy toward any form of workplace misconduct, emphasizing the importance of treating all employees with dignity and respect.
+80

Labor Relations and Human Rights Practices

June 29

HDFC Bank's suspension of the officer for abusive behavior signals a strong commitment to upholding labor rights and ensuring a respectful work environment. Enforcing a zero-tolerance policy reinforces the bank's dedication to ethical workplace practices and worker dignity.

HDFC Bank suspends officer for unruly behaviour with colleagues