On 2025-05-18, Eurobank, along with other major Greek banks, began shifting away from traditional card-based cash withdrawals by upgrading ATMs to support contactless mobile phone transactions. Critics argue that this digitization, while marketed as a security upgrade, effectively excludes groups such as the elderly, disabled, and low-income individuals who may lack access to modern smartphones or necessary digital literacy, thereby contributing to social exclusion.

Eurobank entered into a multi-year partnership with LTIMindtree to modernize its banking technology platform, aiming to enhance customer experience, streamline operations, and establish a Global Delivery Center in India. This initiative supports innovative IT solutions across Eurobank's operations in Greece, Cyprus, and Luxembourg.

Eurobank has advanced its plan to achieve full ownership of Hellenic Bank by acquiring the remaining shares through a public offer and invoking a squeeze-out process under Article 36. In tandem with this consolidation move, Eurobank has reassured that no unilateral changes to Hellenic Bank employees’ terms will be made, even as the bank prepares to delist Hellenic Bank shares from the Cyprus Stock Exchange, raising both positive signals for labor rights and concerns over increased market concentration.

Eurobank is set to finalize a series of transactions to acquire a 93.47% stake in Hellenic Bank, with plans to launch a second mandatory public offer for the remaining shares at €4.84 per share, paving the way for a squeeze-out process. Additionally, Hellenic Bank is initiating a voluntary exit plan for around 400 employees, a move that follows previous large-scale restructuring initiatives.

Eurobank's acquisition of Hellenic Bank is expected to lead to staff reductions and potential layoffs without formal union discussions, raising concerns over worker rights and fair labor practices.

Eurobank, one of Greece's largest employers, adopted SAP SuccessFactors Time Tracking to comply with a new Greek labor law mandating real-time reporting of employee work hours. This move underscores the bank's commitment to protecting worker rights and ensuring efficient HR practices.

Eurobank is advancing plans to significantly increase its stake in Hellenic Bank from 29.2% to a potential 54% through a strategic takeover, despite facing obstacles from major shareholders and clear opposition from the employees' union ETYK over contrasting employment regimes.

Eurobank has implemented SAP SuccessFactors Time Tracking to boost compliance with new labor regulations, contributing to better oversight of employee work hours and reinforcing adherence to labor rights.

The Competition Commission for the Protection of Competition approved Eurobank's bid to acquire Hellenic Bank after a close 3-2 vote, ending extensive scrutiny over the merger's competitive impact.

In January 2023, Eurobank implemented the SAP SuccessFactors Time Tracking solution to ensure compliance with Greece’s stringent labor law. This system accurately logs employee clock-ins and clock-outs, safeguarding employee rights by helping the bank to meet legal requirements and ensuring accurate payroll processing.